John L Tei

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| map-marker Baldwin, New York

Penn Prevail 2 fishing pole

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Penn Fishing - Penn Prevail 2 fishing pole
Penn Fishing - Penn Prevail 2 fishing pole
Penn Fishing - Penn Prevail 2 fishing pole
Penn Fishing - Penn Prevail 2 fishing pole
Do In June 2022 I purchased a Penn Prevail 2 fishing pole 7 foot Med.Heavy-.Fast. 20-40 pound braid. The first time I used it it broke. I sent Penn a copy of the receipt and they replaced the pole. Again, first time out on my fishing club charter I caught about five 1.5 pound fluke and on about the sixth fish the pole broke in approx. the same spot as the other prevail 2. I had to borrow a conventional boat pole to continue fishing which was too heavy for my bucktails. Again I contacted Penn. I asked that they send a return label to return the poles and evaluation. They said ok. I asked for another pole being within the warranty timeframe. I was then told they were upgrading the pole to a Rampage 20-50 lb braid med.-heavy-fast. After I received it I realized needed to go up 3 reel sizes from what I have and use for this pole. Not what I want. . After months of not hearing anything or receiving any return label I contacted Penn again. This time I was told that I never sent them a receipt, which I did and still have. Also, that it was past any warranty. Now I'm stuck with 2 broken poles and a broom stick Rampage that I'll never use. I've asked that Penn's Quality Assurance Dept. contact me about the defective poles. I don't have the time or patience to keep chasing after a company that sells defective fishing poles. I will never buy another Penn product and I have been a loyal Penn owner for over 40 years.
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User's recommendation: Do not buy any future Penn products. They have no Quality Assurance and do not stand behind their products

Pedro C Qyu

My fishing pole broke

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My fishing pole broke and I contact Academy Sport up in Daytona Beach Florida they refuse to warranty my call and I would love to have another panto exactly the same I don't know why it broke I had a fish and it wasn't that big so I just broke thank you and I really appreciate you guys contact me
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John Edh

Penn slammer issues

Just bought a p Brand new penn slammer! Im a huge penn fan!! Fan very dissapointed used it for the first time today and under load i feel gears and its anoying my battles are so much smoother then the slammer and its dissapointing! I was so excited to give it a try but it was a big let down i shouldnt have to service my reel out the box
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