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Peninsula Hot Springs

Peninsula Hot Springs

www.peninsulahotsprings.com
What is your customer experience with Peninsula Hot Springs?

Peninsula Hot Springs Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Peninsula Hot Springs has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Positive Feedback

Visitors note relaxing treatments as the main benefit at Peninsula Hot Springs reviews.

Negative Feedback / Risk Areas

  • Recurring customer complaints about poor customer service and refusal to honour gift vouchers.
  • Advice to avoid gift vouchers due to expiry and refund disputes.

Key Takeaways for Future Customers

  • Expect relaxing treatments but verify voucher terms and refund policies before purchase.
  • Be prepared to escalate if facing voucher or billing issues with customer service.
View full overview ›

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Dean V Fvk

Poor customer service

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AI Highlights
  • - Gift voucher worth $390 (pre-COVID) is not honoured by Peninsula Hot Springs.
  • - The reviewer warns others about buying vouchers from this business.

My kids purchased a gift voucher to the value of 390 dollars pre covid. Peninsula Hot Springs refuse to honour this voucher.

There is no ethical or moral reason for expiry dates on vouchers. This is legalised theft in my opinion.

Please be aware if you are considering purchasing a gift voucher from this business. They want your money.

Loss:
$390
Pros:
  • Relaxing treatments
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Avoid gift vouchers.

View full review

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