Peninsula Hot Springs
Peninsula Hot Springs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peninsula Hot Springs has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
Visitors note relaxing treatments as the main benefit at Peninsula Hot Springs reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and refusal to honour gift vouchers.
- Advice to avoid gift vouchers due to expiry and refund disputes.
Key Takeaways for Future Customers
- Expect relaxing treatments but verify voucher terms and refund policies before purchase.
- Be prepared to escalate if facing voucher or billing issues with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peninsula Hot Springs has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
Visitors note relaxing treatments as the main benefit at Peninsula Hot Springs reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and refusal to honour gift vouchers.
- Advice to avoid gift vouchers due to expiry and refund disputes.
Key Takeaways for Future Customers
- Expect relaxing treatments but verify voucher terms and refund policies before purchase.
- Be prepared to escalate if facing voucher or billing issues with customer service.
Turn one complaint into a collective action
Poor customer service
- - Gift voucher worth $390 (pre-COVID) is not honoured by Peninsula Hot Springs.
- - The reviewer warns others about buying vouchers from this business.
My kids purchased a gift voucher to the value of 390 dollars pre covid. Peninsula Hot Springs refuse to honour this voucher.
There is no ethical or moral reason for expiry dates on vouchers. This is legalised theft in my opinion.
Please be aware if you are considering purchasing a gift voucher from this business. They want your money.
- Relaxing treatments
- Poor customer service
Preferred solution: Full refund
User's recommendation: Avoid gift vouchers.
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