
Unclaimed
Penelec
10.1K
CLAIMED LOSSES
10
TOTAL REVIEWS
2.3K
PAGE VIEWS
Penelec Reviews
Billing
There was absolutely no complaint. I just got some helpful information from a very polite agent. I wish all utilities were as helpful as Penelec..
ID
Location
Johnstown, Pennsylvania
Constant power outages.
They keep cutting the power for infrastructure repair and do not follow up to tell us they're rescheduling. I keep having to burn sick days because I work from home. The amount I pay them every month, you'd think they could afford to send another call per person. Also, I've been getting more power outages after these "upgrades" than the 5 years before them.
ID
Location
Erie, Pennsylvania
New Reviewer
Would like an energy saving kit
I would like a free energy saving kit. I havent received one in several years an the last on I received was very helpful. I would like the light bulbs, night lights, shower and spigot head and anything else that comes with the package.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
Power outage
Said tree damage power should be restored around 5:30 p.m.
ID
Location
Altoona, Pennsylvania
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Verified Reviewer New ReviewerWhy do you keep shutting off power
Every three months penelac shuts off the electric. This time common sense is out the window. 20 out side shut off electric not the smartest decision I have ever heard.They want to do maintenance on what at 20 weather and as well children have home school because of covid 19. Parents do work from home as well covid 19 .
ID
Pros
- Lousy idea shutting off electric in winter
Loss
$120
Preferred solution
Let the company propose a solution
New Reviewer
Street light out
Street has been out it makes it very unsafe for those leaving for work in early am. With no light from street light to be shining.
ID
Location
Painted Post, New York
Preferred solution
Deliver product or service ordered
New Reviewer
Experiencing frequent power interruptions
Will call when representatives are available.
ID
Location
Indiana, Pennsylvania