Dr E Twy

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| map-marker Bellevue, Nebraska

Resolved: An order placed 8 days ago has not been delivered. After 5 emails and multiple telephone messages - cannot reach customer service. Placed on terminal hold and then disconnected

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Updated by user Jan 11, 2023

Gift was received...late - but received. Will NEVER order from this company EVER again. Buyer beware.

Original review Dec 12, 2022
An order placed 8 days ago has not been delivered. I tried - over a 5 day period, to reach the Customer Service department to determine cause for delayed delivery. Company does not respond to emails, does not respond to telephone calls, disconnects telephone calls after being placed on terminal hold, does not return voice mail messages.
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  • Very attractive clothing
  • Poor customer service and delayed delivery without a reason

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid doing business with the enterprise

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