Pen Air Federal Credit Union Reviews
Pen Air Federal Credit Union Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pen Air Federal Credit Union has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral with a 50/50 split between positive and unfavorable ratings. Recent feedback cites difficulty reaching a human representative.
Key Takeaways for Future Customers
- Check Pen Air Federal Credit Union reviews for notes on customer service and membership options before applying.
- Expect automated call menus and possible delays when opening accounts or discussing CDs.
Negative Feedback / Risk Areas
- Frequent customer complaints about reaching a live agent and calls disconnecting.
- Concerns about refunds, exchange and cancellation policies and limited product diversity.
- Reports mentioning high price levels and an alleged unauthorized charge issue.
Positive Feedback
Customer service is valued by reviewers and some customers still left positive ratings despite service access issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pen Air Federal Credit Union has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral with a 50/50 split between positive and unfavorable ratings. Recent feedback cites difficulty reaching a human representative.
Key Takeaways for Future Customers
- Check Pen Air Federal Credit Union reviews for notes on customer service and membership options before applying.
- Expect automated call menus and possible delays when opening accounts or discussing CDs.
Negative Feedback / Risk Areas
- Frequent customer complaints about reaching a live agent and calls disconnecting.
- Concerns about refunds, exchange and cancellation policies and limited product diversity.
- Reports mentioning high price levels and an alleged unauthorized charge issue.
Positive Feedback
Customer service is valued by reviewers and some customers still left positive ratings despite service access issues.
Starkville, Mississippi
Open a new CD Account
- - Connection was bad after a 10-minute wait.
- - The menu didn't address my topic (CD).
- - New customer: asked for account number; call disconnected.
Connection was bad after waiting on the line for 10 minutes to get connected. After connecting, the menu did not address what I wanted to discuss (CD).
Then I was asked to give an account number, but I am a new customer. Then the automated service proceeded to disconnect.
- Difficult to get an agent on line
Preferred solution: CD Account
User's recommendation: It is difficult to get a human to assist you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge hp 017385**** Mr Lee hockhyn
- - User wants to contact Tan Kei Wei and pass on Lee Hockhyn's number (017385****).
- - They were scammed and want a smaller RM 4 K.
Sir I could like to contact Mr tan kei Wei phone no because my no I have charge the scam stolen my money I can't do any transaction I really appreciate that you can help me sir can the transaction be less sir I am really broke my last transaction was last month I just pay rm 4 K sir Mr Lee hockhyn 017385**** sir can you pls pass this no to Mr tan kei Wei ok Mr Lee thank you
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