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Pelsbarn

Pelsbarn

pelsbarn.org
What is your customer experience with Pelsbarn?

Pelsbarn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pelsbarn has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent Pelsbarn reviews highlight customer complaints about inaccurate descriptions, returns and delayed customer service responses.

Key Takeaways for Future Customers

  • Website size descriptions may be inaccurate, leading to returns.
  • Customers report difficulty obtaining refunds or exchanges and missed return windows.
  • Expect slow or unresponsive customer service when contacting the company.

Negative Feedback / Risk Areas

  • Inaccurate product descriptions causing wrong orders.
  • Delayed or no replies from customer service after purchase.
  • Return process failures and unresolved refund or exchange requests.

Positive Feedback

No positive feedback noted in the available review.

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Jill S Qls

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Verified Reviewer
| map-marker Studio City, California

Poor customer service inaccurate size description on website

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 28, 2026

Do not purchase from this company

Original review May 13, 2026

Order dog bed based upon website description, which was inaccurate attempted to return but customer service representative very delayed in their responses. Once she sent me a link for the return it was outside the return window.

The company offered me an exchange at that time however, this was not followed through on their end as well attempted to call the company multiple times unable to get through attempted more emails and no response. How convenient for this company that gets to keep my money when they sell me poor merchandise and provide inaccurate descriptions on the website.

Loss:
$194
Cons:
  • Poor customer service
  • Poor quality

Preferred solution: Full refund

User's recommendation: DI NIT PURCHASE FROM THIS COMPANY….poor quality poor customer service. They basically take your money and could care less about customer satisfaction

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