New Reviewer

Piece of crap stove

Have went through 2 pp150 stoves and each one has had issues. Of course you people have no phone number to get in touch with you. You want your money but dont provide good customer service at all. I do NOT recommend anyone buy from pelpro.

User's recommendation: Don’t buy pelpro products.

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ID
#4335688 Review #4335688 is a subjective opinion of poster.
Cons
  • Junk products
Loss
$1
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

It’s a piece of junk don’t buy it doesn’t stay lit it’s a POS

Pelpro - It’s a piece of junk don’t buy it doesn’t stay lit it’s a POS
Stove doesnt stay lit its a piece of junk not worth buying wont stay lit brand new stove poor customer service its a piece of ***

User's recommendation: Don’t buy pellet pro.

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ID
#4242968 Review #4242968 is a subjective opinion of poster.
Location
Scottsboro, Alabama

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Verified Reviewer
New Reviewer

Terrible

Terrible you ask for money after we spent all that money buying your stoves you don't even have A 1 800 number to contact anybody. I would not recommend this site to a dog

User's recommendation: I would never recommend it.

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ID
#4183534 Review #4183534 is a subjective opinion of poster.
Location
Fowler, Michigan
New Reviewer

Auger won't work

The pellet stove is new burned 15 bags through it. Clean it every 3 days. I shut it down to clean the stove and when I went to fire it up the auger wont feed pellets I made sure the Auger wasnt plugged with dust.
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ID
#4168622 Review #4168622 is a subjective opinion of poster.
Preferred solution
It fixed
New Reviewer

Brand new stove not working, no power at switch control

Bought stove last Saturday November 19th at tractor supply, used several times since then , worked great, I used it yesterday and turned it off last night before I went to bed, got up this morning cleaned it out tried starting it and no power to switch control, no led light , very disappointed, please let me know what you think -Thanks
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ID
#4166864 Review #4166864 is a subjective opinion of poster.
Location
Louisa, Virginia

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Verified Reviewer
New Reviewer

Exhaust fan stops mid cycle, fills house with smoke

The exhaust fan stops once the lighting cycle is compete. PelPro customer care is only open 4 days a week. I have already replaced the control board. Nothing but people's with this since I bought it. I will never buy PelPro again. You get what you pay for: low quality. It's 25 F right now and we have no heat and no help. If I could give it less than 1 star I would. Media size is way to small to upload.

User's recommendation: Do NOT buy PelPro.

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ID
#4158311 Review #4158311 is a subjective opinion of poster.
Pros
  • Cheap
Cons