My husband and I purchased a home in northern Ohio from the builder last August, 2016. While inspecting the home, I noticed Pella windows and the home inspector pointed out the high quality of Pella windows. Unfortunately, high quality is not a correct description of...Read more
I have a Pella sunroom. Three of the 5 skylight windows are leaking. The wood is ruined. I've spent countless days trying to stop the leaks with so success. This is the worst company in the world. Don't buy their windows! I have a Pella sunroom. Three of the 5 skylight...Read more
I purchased the vinyl double hung replacement windows 13 of them to be exact. They leak air in between the sashes and get moisture on the window panes whenever it's cold. I called customer services and after 2 calls someone came to the house to look at them. Pella...Read more
Pella Window Review
by anonymous #975410
Replaced 50 year old window wish I had it back!!!! Was told getting top of the line $5000. First they were leaking water they changed seals. This morning ice around every window in this picture window my remaining old windows are not, talk about poor.Sure Pella won't do anything.Money hard to come up with, just wasted.
Pella Window Review
by anonymous #926463
Windows will not lock after only 8 years and much money pella want 150 $ to come out for their problem what a rip off
Pella Door Review
by anonymous #899116
Everytime it storms water just runs in Pella patio door. Never seen such a *** poor product.
by anonymous #653214
I am a high end contractor! I purchased over $500,000.00 worth of PELLA windows/ doors! As everyone knows their seals deteiriated! Rotted, walls, floors, mold situations , on and on. Lied to homeowners that I installed incorrectly! Bottom line they have no concern with satisfying homeowners. Their warranty is worthless! DO NOT PURCHASE PELLA!
I tried from July 2016 until October 2016 to get a representative to come out to my house, which by the way has over 20 Pella Windows already, to give me a price on two windows. I took off work to be there when the representative came out. He was a no show and a no...Read more
I would think twice about hiring a company that doesn't pay the help. It could open you the homeowner up to having a lien filed against your property. I'm in the process of recovering money from this business right now. The rep continues to make one excuse after...Read more
My entry door would not lock. I live in a volatile neighborhood, am 80 years old, and needed this attended to in a timely fashion before an incident occurred. I considered my request for service an emergency. I attempted to get through the answering machine for an...Read more
Purchased patio door from Lowe's. Went with this product on recommendation by contractor. *** move. Issue one. Door arrived with passive latch system broken. Lowes wouldn't touch it. Local service rep wouldn't touch it. Issue two. Active side leaks like crazy...Read more
I purchased Pella windows about 10 years ago. One of the wood windows rotted out after about 4 years. It must have been a bad seal. After finding out about it I attempted to contact Pella but all I got was someone telling me to fill out an order form with various...Read more
A little over a decade ago I had several Pella windows installed and upon putting on a new roof this summer, I noticed that one was loose in its frame (it is over 8 feet by 6 feet). I called Bill N. from church (sings tenor in the choir) who is in construction like...Read more
I sent Pella Corporation a Very Serious Letter of complaint by email back on Tuesday, August 23, 2016 because I had bought one of their Glass Screen Doors and was Very Angry, Upset and Disappointed in Their Product. I had bought one of their Sliding Glass Screen Doors...Read more