Pelican Products
Pelican Products Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pelican Products has 3.3 star rating based on 2 customer reviews and consumers are mostly neutral. Recent recommendations say they will honor warranty. Pelican Products reviews note product diversity and website are valued, while price level is high.
Key Takeaways for Future Customers
- Expect mixed experiences in customer service; warranty is generally honored.
- Products are diverse and the website is useful for research.
- Price level is reported as high and discounts or special offers may be limited.
Negative Feedback / Risk Areas
- Customer complaints about automated phone systems and slow warranty communication.
- Difficulty reaching warranty department and locating shipped products.
- Items failing after battery changes led to warranty repair referrals.
Positive Feedback
Customers note Pelican Products honors warranty claims and offers a diverse product lineup with a functional website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pelican Products has 3.3 star rating based on 2 customer reviews and consumers are mostly neutral. Recent recommendations say they will honor warranty. Pelican Products reviews note product diversity and website are valued, while price level is high.
Key Takeaways for Future Customers
- Expect mixed experiences in customer service; warranty is generally honored.
- Products are diverse and the website is useful for research.
- Price level is reported as high and discounts or special offers may be limited.
Negative Feedback / Risk Areas
- Customer complaints about automated phone systems and slow warranty communication.
- Difficulty reaching warranty department and locating shipped products.
- Items failing after battery changes led to warranty repair referrals.
Positive Feedback
Customers note Pelican Products honors warranty claims and offers a diverse product lineup with a functional website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I’m tired of companies automated phone systems blaming COVID for them not hiring enough people for good customer service!!
- - Cannot reach the warranty department by phone.
- - Warranty info was sent 2 months ago with requested picks and no reply.
- - I have a confirmation number.
Cannot get warranty department to pickup call. I sent in warranty info 2 months ago with requested picks and have not heard anything back.
Now I cannot get any information as to where my product is!!
This very wrong. I have confirmation #.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot working
Was not working with new batteries.
Referred to local supplier to repair or replace under warranty.3310r
User's recommendation: They will honor warranty
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