
PelagicGear
PelagicGear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PelagicGear has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice gear.
Cons: E gift cards only redeemable through online ordering, No way to speak with customer service.Recent recommendations regarding this business are as follows: "help them find a good IT person to rebuild CS on their WS", "Do not purchase Gift Cards, Call BBB as I am".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PelagicGear has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice gear.
Cons: E gift cards only redeemable through online ordering, No way to speak with customer service.Recent recommendations regarding this business are as follows: "help them find a good IT person to rebuild CS on their WS", "Do not purchase Gift Cards, Call BBB as I am".
Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
No luck redeeming e-gift card
very very difficult to reach Pelagic Gear's customer service. The CS line on their website directs you to their online store (no help).
If Pelagi Gear's CS would have been easily accessible and responsive I would never have had to use "pissedconsumer". They must have lots of issues here. I love their products and have spent plenty both in their Deerfield Beach store (incidentally is now closed) and online. To access their CS, you must reply to their direct advertisement ads offering you deals and percent off savings.
Nowhere is wording to help direct you to CS. I did and was fortunately and finally answered with a chat. Then I got somewhere, and resolve happened.
I lost 3 days chasing down CS, I hope you do not. Thank yoy Pissedconsumer.
User's recommendation: help them find a good IT person to rebuild CS on their WS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo luck redeeming e-gift card
I am very upset that it has been impossible to get in contact with Pelagic. Pelagic's Customer Service number only provides an automated answer to 'go to the website,' in which there is no means whatsoever to speak with anyone in Customer Service.
There is no email correspondence either. Can anyone help with this?
- Nice gear
- E gift cards only redeemable through online ordering
- No way to speak with customer service
Preferred solution: to redeem my E-Gift card
User's recommendation: Do not purchase Gift Cards, Call BBB as I am
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