Love the cases, hate the customer service

First off, the variety of cases for all sorts of phones and accessories is great, I love the designs and overall feel of the case. They are kinda pricey, but that's up to the individual to decide. They also have a one-year replacement policy which is great, especially because in my experience, they can rip in certain places after a good while, except the only way to get in contact with them is through email. I would much rather talk directly to someone over the phone instead. Rather frustrating. Overall, wonderful company with wonderful product, but not the greatest customer service.
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ID
#3474094 Review #3474094 is a subjective opinion of poster.
Location
Elyria, Ohio
New Reviewer
FYI, potential customers...you may just be donating $49.00, with zero options, to a company that maybe has/had a dream about building a great countertop waste compost machine... However, They are mostly just interested in getting your $49.00 (or many were taken for...
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ID
#3272102 Review #3272102 is a subjective opinion of poster.
Pros
  • E-mailed me back
Cons
  • Everything else
Loss
$49
Preferred solution
Full refund

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