Peepers
Peepers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peepers has a 3.7 star rating from 3 reviews, neutral overall; 100% of reviewers would likely recommend. Reviewers value customer service, exchanges, refunds and note medium price level. Recent recommendations mention good customer service and product quality.
Key Takeaways for Future Customers
- Check warranty and exchange policy before ordering.
- Expect support requests about delivery and tracking.
- Contact customer service for returns or replacements promptly.
Negative Feedback / Risk Areas
- Recurring delivery issues and missing orders prompt customer complaints.
- Delays or lack of response on returns and exchanges cause frustration.
- Occasional product defects resolved via warranty replacements.
Positive Feedback
Customers praise replacement under warranty and helpful service when responses occur; product style and value are noted positively in Peepers reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peepers has a 3.7 star rating from 3 reviews, neutral overall; 100% of reviewers would likely recommend. Reviewers value customer service, exchanges, refunds and note medium price level. Recent recommendations mention good customer service and product quality.
Key Takeaways for Future Customers
- Check warranty and exchange policy before ordering.
- Expect support requests about delivery and tracking.
- Contact customer service for returns or replacements promptly.
Negative Feedback / Risk Areas
- Recurring delivery issues and missing orders prompt customer complaints.
- Delays or lack of response on returns and exchanges cause frustration.
- Occasional product defects resolved via warranty replacements.
Positive Feedback
Customers praise replacement under warranty and helpful service when responses occur; product style and value are noted positively in Peepers reviews.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Broken glasses
Arm on my glasses broke on second pair of the same style.Did not realize you had 1yr warranty.So you replaced them as curtursey.
User's recommendation: Great glasses good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong city on order zipcode was correct City was not 55025-**** is Forest Lake, Minnesota not Rochester
Correct city of the zipcode to avoid a delivery issue
I gave the correct zipcode but your system but an incorrect city
Question
- - Online orders include grey glass cases.
- - In-store purchases have colorful glass cases.
- - Customer requests more colorful options.
Why is it that when you order online you receive the ugly grey glass cases. I have purchased in a store and received a colorful, lovely glass case.
The grey ones disappear in my purse and are just plain ugly. Can't you supply more colorful ones?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlasses have been paid for havnt arrived
My cousin order Angela Brewer ordered the peepers for me , she had them sent to my address 4290 waterworks road Jefferson Ga 30549 my name is Della B sims,it has had time to get here
- I love the ones i picked out clear horizon
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhich glasses fit my need
- - Wears 2.50 reading glasses with strength only in the bottom part of the lens.
- - They question whether the strength is only on the bottom.
I am very confused when trying to buy reading glasses from this co.?
I wear reading glasses 2.50 where the strength is on in the bottom part of lens. Not the full lens.
The way Im reading it, its NOT only on the bottom of lens? I really like the looks if the glasses, but?
Thank you,
Cindi
Springfield, Indiana
No review as of this date
- - We are waiting for Peepers' response.
- - Has the return for Order #158280 been received?
- - I mailed Aug 14; I want a lesser-strength exchange.
Waiting for a response from peepers. I trying to find out if return was received.
I only wanted to exchange for a lesser strength. Order #158280. I mailed package on Monday, August 14th was told by the postal service that it would be delivered on August 17th.
I am inquiring about the status of the returned package. Thank you.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlasses have been paid for havnt arrived
- - On Feb 24 bought a pair of grey tortoiseshell readers online for $5780.
- - Haven't received them yet; expected to arrive sooner.
On 24th Feb bought a pair of grey tortoiseshell readers online for $5780. Havent received them.I would have expected them to arrive before now.
My email is robynsutherland @***.com. Address is 135 Champion Rd Richmond
- Love them very trendy
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlasses have been paid for havnt arrived
On 24 th Feb bought a pair of grey tortoise shell readers online. Paid for on my credit card but havent received them.
Jacksonville, Florida
Still waiting
My glasses arrived and one lens was not fitting tightly. Have not heard back from peepers no correspondence to date.
Horrible customer service!
Atlanta, Georgia
Returns
In the progressive lens, the field of vision of the correction is not wide enough.
Need 2.75 in progressives.
Royal Oak, Michigan
I have been ripped off by peepers.com and FedEx
- - Order for doggles not delivered.
- - Peepers.com would not resolve the issue and told me to search my property for the package.
I ordered a pair of doggles from peepers.com. I never received the package.
Peepers.com would not do anything about it. They told me to search my property to see if FedEx hid my package somewhere. So I have to take the loss because FedEx tells me peepers.com has to make the claim, I can not. So Peepers.com got my money and I got nothing.
Don't do business with Peepers.com unless you are willing to take a chance on loosing your money and getting get screwed like me.
Peepers.com has BAD business pratices! They don't care about the customer after they have your money.
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