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Pee Dee Electric

Pee Dee Electric

www.pdemc.com
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What is your customer experience with Pee Dee Electric?

Pee Dee Electric Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Consumers rate Pee Dee Electric poorly in recent Pee Dee Electric reviews, citing unhappy sentiment over customer service, limited product variety, and a high price level; reviewers advise "get a human on the phone" and report billing-related outages and slow restores.

Positive Feedback

Customers prefer speaking to a human rather than automated systems and note that live help is essential when resolving payment issues.

Negative Feedback / Risk Areas

  • Frequent PeeDeePower customer complaints about lack of live phone support.
  • Billing delays can lead to power outages and long wait times for restoration.
  • High price level and limited diversity of services.

Key Takeaways for Future Customers

  • Call during business hours to reach a person and confirm payments.
  • Expect possible billing interactions and verify restoration timelines.
  • Compare pricing and service options, and check customer service responsiveness.
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Anonymous
map-marker Raleigh, North Carolina

Billing

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AI Highlights
  • - I couldn't talk to a human for help.
  • - After 5pm, paying means no power until the next day.
  • - PeeDeePower has no automatic notifications about power.

No help I couldnt talk to a human. Its better than talking to a robot. After 5pm to make a payment I will have no power until the next day and PeeDeePower does not have automatic notifications to know if the lights are on so if I pay it electronically I will have to call and speak to a human to have my power on that will be the next business day 12 hours with power with a new born

User's recommendation: Get a human on the phone

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