Pearson Online Academy
Pearson Online Academy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearson Online Academy has a 1.0 star rating from 2 reviews and a 100% unfavorable distribution; consumers are mostly dissatisfied with customer service and refunds.
Positive Feedback
Payments and enrollment are easy to complete, and the platform offers full course access quickly.
Negative Feedback / Risk Areas
- Frequent Pearson Online Academy customer complaints about refunds and rigid completion rules after purchase.
- Reports of poor customer service response and high price levels causing affordability concerns.
- Open cases with the BBB and state attorney general noted in reviews.
Key Takeaways for Future Customers
- Check refund and cancellation policy before enrolling to avoid billing disputes.
- Compare Pearson Online Academy reviews and consider affordability for single-income households.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearson Online Academy has a 1.0 star rating from 2 reviews and a 100% unfavorable distribution; consumers are mostly dissatisfied with customer service and refunds.
Positive Feedback
Payments and enrollment are easy to complete, and the platform offers full course access quickly.
Negative Feedback / Risk Areas
- Frequent Pearson Online Academy customer complaints about refunds and rigid completion rules after purchase.
- Reports of poor customer service response and high price levels causing affordability concerns.
- Open cases with the BBB and state attorney general noted in reviews.
Key Takeaways for Future Customers
- Check refund and cancellation policy before enrolling to avoid billing disputes.
- Compare Pearson Online Academy reviews and consider affordability for single-income households.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No refund 72 minutes after purchase
I definitely do not recommend Pearson Online Academy or their parent company Connections Academy. I had a very bad experience as a customer.
They would not issue a refund 72 minutes after my purchase. They did not disclose a hard completion date requirement, which ended up being a deal breaker for us. They expected my son to complete 2 semesters of HS upper-level math in 6 weeks. No refund, and now I am out $700.
72 minutes.
smh.
I would not recommend them at all.
- Make it very easy to pay for a course
- Poor customer service
- Bad online reputation
- Current open cases with the bbb and the maryland atty general
Preferred solution: Full refund
User's recommendation: Look elsewhere; they are not customer friendly
Enrollment
Getting in contact with someone and the affortability itself if your a working parent with one income in the house its hard enough to make it let alone to pay for an education education is something that should be free or affordable please make it easier for people like me who are trying to make it on a little money
Preferred solution: Price reduction
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