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Purchased an access code with course book for My IT Lab which instructor, after I opened the book, did not use either. I realize now that I do not need any other IT classes, only Math. The Math class I am taking uses My Math Lab. I should be able to use the IT Lab...
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I can't even buy their product right now. Whenever I try to buy the program required for my class, the link directs to some page with a bunch of text. When I close the window and and click the link again it says there's an error with my account. I have already talked...
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1.0
I didn't like
  • Website
  • Poor customer support
#996563
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I am currently taking a physics class that requires us to use Mastering Physics through Pearson Education. It has been by far the worst experience I've ever had with customer service. I tried to buy the course yesterday and kept having errors where I could login and do...
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1.0
I didn't like
  • Wait time
  • Inability to use their brains
  • Customer service
#995653
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Pearson Engineering Mechanics Statics And Dynamics Review

#714937
Your Statics and Dynamics textbook is *** garbage. I love how at the beginning it says the author "endeavored" to write this guide, considering half the material in the textbook questions aren't even mentioned aren't even mentioned once in their respective chapters. I've had to learn more from online than I did from your $300 ripoff of a textbook
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Study Materials Review

#612514
1.0
Awful books, developmentally inappropriate materials, HORRIBLE "customer service", spying on kids Twitter feeds after school hours... The more I experience and see, the more I wonder how this company is allowed to continue to monopolize our children's education!
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Classification Test Review

#612495
Your spying on children, your classified test, your error ridden books, you collecting data for profit is disgusting ! I hope your company goes bankrupt!
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Textbook Review

#604391
1.0
Awful customer service. I was told I di not have to use their textbook this semester aftwr i had students buy their code, register, and make them do work. Thia company is awful.
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I have to use Pearson's Mastering Biology for my course. I am trying to utilize the learning resources, but I am constantly met with "We're sorry, the page you want is unavailable." Then when I try to contact their technical support, they require my user ID and...
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I am trying to study and the access to the E-text is not available. I called the Support Phone and they do not have any idea what time it will be fixed and I'll be able to access my e-text. I have a lot of contents to study. This is not the first time I have problems...
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Pearson Education - Extra tools
I have taken many classes on line and I HATE when the teacher chooses PEARSON, every semester is something with this site. This time, I chose to buy an e-text and give it a try, so started to use the "highlight" tool to help me study later on. Well, when I went back to...
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2.9
I didn't like
  • Slow system
#991797
Reply to reviews
I HAVE REGISTERED WITH YA'LL TODAY ON JANUARY 12, 2017. WHEN I LOG IN TO "PEARSON MASTERING BIOLOGY" AND CLICK ON ETEXT 2.0 THE ONLY THING THAT IT WILL DO IS LOAD. I WENT TO "ETEXT.PEARSON.COM" I TRIED TO LOG IN. YOUR WEBSITE SAID TO ALLOW COOKIE. ONCE I ALLOWED THE...
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Anonymous
metatron451

Please go to this website to access your eText, pearsonetext.com. This is Pearson's alternate website for Pearson eText. As long as you have subscription for the book, it will...

1.0
I didn't like
  • No number to call customer service
  • Log in issues
#990216
Reply to reviews
I spent 35 minutes on the phone with a representative I could barely understand for him to send me the "Read Me" document which I specified I had already went through and have on my computer currently after asking the same questions over and over. He was more worried...
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I didn't like
  • Lack of english
  • Customer service and
  • Phone support
#990138
Reply to reviews
Pearson's my math lab is over all aggravating, unorganized, and annoying to try to use. I've gotten kicked off and failed tests because of it, I just tried to put another access code to register for another class reluctantly, and lost connection and now it says my...
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I have oreder a book with Pearson on the 28 December, the have my money but i have no book and it has been 2 weeks. They have a non existant customer service, that hardly respond to my question on where about is my order and still had no refund neither. I wanted to buy...
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1.0
I didn't like
  • Technical support
#988786
Reply to reviews