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I paid for and scheduled the CCNP ROUTE exam circa 11/2016 using my credit card. Given I had been working a lot with switching lately I decided to take the CCNP SWITCH exam instead and take the ROUTE exam later. When I tried to cancel online to get the refund so I...
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Anonymous

Anonymous Yes They hide and you cannot get a straight answer and a new person each time

Anonymous

Anonymous This company has no business evaluating student performance Its all about the almighty dollar $$$

I spent a good hour trying to explain to a rep that my daughter needed the links that were referred to in her text. Her school had put the text on blackboard, but not a link to the supplemental material. She desperately needed the material because she is dyslexic. The...
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Anonymous

Anonymous They just outsource and hire temps and they dont train well Everyone is lost and just trying to hang on to their poorly paid job

2.0
I didn't like
  • Lack of english
#1031872
Reply to reviews
The extent to which errors occur never ceases to amaze me. While doing Spanish homework, I had entered all of the correct answers (verified with someone who was given 100% by Pearson software earlier that day), yet half were marked wrong. I entered the same answers...
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Pearson Education Website Review

#1006544
this website is *** *** asf I don't give a *** if your offended because I'm *** offended by this *** website I'm offended that you count my answers wrong when it's one *** point off and im triggered by the fact that I will put the same answer you guys do yet you count it wrong. Pearson education more like trash education you guys need to chill and sip some grey goose up in this ***.
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Pearson Education Customer Care Review

#1004695
Worst customer service I ever witness. When they can't answer you question they hang up on you...yeah THEY HANG UP! Then when you solve your issue ( on your own) they have the AUDACITY to email you back to "check in" simply replied back "f*** you"
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Pearson Education Account Review

#1004005
1.0
I need to get into my account but forgot my user name and pass word tried to get help no help as of yet, lashonblair@gmail .com , please can someone help me please
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Pearson Education Mymathlab Program Review

#971369
1.0
Pearson's MyStatLab is inconsistent and coded badly. Apparently, very few people at Pearson actually know how simple things like rounding rules or math actually works. Additionally, the interface mangles numbers consistently or sometimes displays one set of parameters, and then, in review, a different set of parameters are displayed, destroying your answer and/or grade.
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Reading these reviews I am glad I'm not the only having these issues. I use the GI Bill so I cannot drop a class or else I have to pay them back. If I didn't I would have dropped this disaster at week 1! The tests are the majority of my grade and it is insanely picky...
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1.0
I liked
  • I hated every second of it
I didn't like
  • System
  • Inability to use their brains
#1028633
Reply to reviews
My math lab for Kean University is a mess .. it is too sensitive when looking for the answers there should be a program that recognizes the answers in diff formats like if you have an extra space etc.. the program needs to be user friendly and maybe if you add multiple...
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Pearson Education - Pearson Math Ed. software is out dated!
The complaints abut Pearson Ed. software reflects my experiences with this courseware, its slow and there is no learning going on at all. I am surprised that the Math Dept. could allow such an out dated piece of software to be used at a university like Kent State...
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Mymathlab is loved by teachers- that is lazy teachers who dont want to actually do their job. If your professor uses MML let them know exactly how worthless of a teacher they are. They love it because they dont have to create homework or grade. MML does all the work...
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Chat transcript. Wincel Stephen A (3/8/2017, 2:57:05 PM): Hi, my name is Wincel Stephen. How may I help you? Wincel Stephen A (3/8/2017, 2:58:22 PM): How may I help you? Me (3/8/2017, 2:58:53 PM): I've been trying to contact you guys for a while now. Wincel Stephen A...
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1.2
I didn't like
  • Phone service
  • Poor support
#1018423
Reply to reviews
I purchased an e-book for my university course only to discover that I could not register or access my e-book. So after many attempts of trying to resolve the issue, I contacted support. Support basically informs me that you cannot access the e-book I purchased without...
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2.1
I didn't like
  • Refund policy
Reply to reviews
Pearson sucks. I have to take an online math course and half the time I cannot login to the course. I get a 401 Forbidden error message when it worked just fine the day before. I have had to call their help desk every week since class has started and none of the...
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