
Pearson Education Canada
Pearson Education Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearson Education Canada has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT BUY ANY ETEXT FROM THEM. IF YOU HAVE THE OPTION TO BUY THE PAPER VERSION, BUY THE *** PAPER VERSION! SAVE YOURSELF THE HEADACHE.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearson Education Canada has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT BUY ANY ETEXT FROM THEM. IF YOU HAVE THE OPTION TO BUY THE PAPER VERSION, BUY THE *** PAPER VERSION! SAVE YOURSELF THE HEADACHE.".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought an access code through my university for an eText. Guess what? I found out it DIDN'T come with the purchase. Requires me to pay an additional $61.09 CAD just to buy the *** *** eText!
I'm a computer science student, so I'd like to think I know my way really well around computers. When you buy a product that SAYS it includes the *** eText for my Java programming course, I expect it to be included with the $96 purchase!
Lo and behold, I get into my account, only to find out that the eText is NOT included in my current subscription?! I have to PAY an additional $61 CAD just to get access to the electronic version of the textbook?! *** no!
Only interactive exercises are included in this *** purchase! Pearson, fix your *** customer service system AND your definition of customer service!
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT BUY ANY ETEXT FROM THEM. IF YOU HAVE THE OPTION TO BUY THE PAPER VERSION, BUY THE *** PAPER VERSION! SAVE YOURSELF THE HEADACHE.
Course not working
I was trying to find out why my courses on InformIT.com do not work.
This was a good start. I have been asked to call the digital site folks @ 800 567 ****
Let’s see what happens. Been talking to the Phillipines tech support & they have not been trained to solve such issues
Preferred solution: Deliver product or service ordered
Customer care service need to be improved
I contacted Pearson for my edexcel higher national diploma several times, through email. Nobody contacted me yet.
I tried calling the numbers provided there including the toll free number. All I get is a message saying the number doesn't exist.
Preferred solution: Im requesting for my higher national diploma from edexcel
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