Lots of problems with billing on website that you have to phone in your order anyway. -

They do not deliver on time and take no responsibility for it, blaming it all on the couriers , but they even track your items - over $500 worth- wondering if I'll ever see the goods. Promise to send email updates on things and get senior staff to return phone calls - never happens. If there was another company to order from, I would!!!!

User's recommendation: wish I had one.

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ID
#3323499 Review #3323499 is a subjective opinion of poster.
Location
Melbourne, Victoria

Frustrating

No one answer the call even after2 hours regular calling customer care
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ID
#2317521 Review #2317521 is a subjective opinion of poster.
Location
Brisbane, Queensland
New Reviewer

Booked Exam Enquiries Status Checking

I booked My PTE academic exam on 8th April 2020. I worried about the exam status because of COVID-19 lockdown begins in Australia. So, How could I check about the exam is still scheduled for the same day and time or it is rescheduled?
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ID
#1837348 Review #1837348 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

I am not able to sign in my PTE account

I forgot the username and password. I just have registration ID. Can you please help me with this.
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ID
#1802288 Review #1802288 is a subjective opinion of poster.
Location
Melbourne, Victoria
Preferred solution
I need to login my PTE account.
New Reviewer

Refund issue

My name is khadar jilani shaik I have booked my pte exam on 6/12/19 i.e friday , but due to some uncircumstances i rescheduled to 11/12/19. I didnt cancelled the exam i rescheduled it but the amount got debited for rescheduling. Do i get any refund??
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ID
#1724177 Review #1724177 is a subjective opinion of poster.
Location
Geelong, Victoria County
Reason of review
Pricing issue
Loss
$340
Preferred solution
Price reduction
New Reviewer

Can't see my score

I called during the time frame but recorded message played and disconnected. Disappointed
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ID
#1687577 Review #1687577 is a subjective opinion of poster.
Reason of review
Didn’t get response
New Reviewer

Technical issue while giving test

Had technical issue with speaking section and short answer question didn’t appear on the screen.
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ID
#1679230 Review #1679230 is a subjective opinion of poster.
Product
Pearson Education Australia Website
Pros
  • Set up and study plan is super helpful
  • When it worked
Cons
  • Quality

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