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Pearl White Solutions

Pearl White Solutions

www.pearlwhitesolutions.com
What is your customer experience with Pearl White Solutions?

Pearl White Solutions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Pearl White Solutions has a 1.9 star rating from 2 reviews; consumers are mostly dissatisfied. Reviewers value the website and diversity of products but report poor reliability and customer service and describe the price level as medium. This summary reflects common Pearl White Solutions reviews and negative experiences reported by customers.

Key Takeaways for Future Customers

  • Expect mixed results from in‑office whitening claims and online kit purchases.
  • Be prepared to follow up on orders and potential refunds if shipment issues arise.

Negative Feedback / Risk Areas

  • Poor sanitation and hygiene reported by multiple patrons.
  • Unfulfilled orders and questionable tracking led to Pearl White Solutions customer complaints about refunds and billing.
  • Staff professionalism and inconsistent results undermine trust in treatment and customer service.

Positive Feedback

Some reviewers appreciated the website and variety of services, and a few experienced modest whitening immediately after treatment.

View full overview ›

Media from reviews

Pearl White Solutions Teeth Whitening Review from L'ile-Perrot, Quebec
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Anonymous

Terrible product

AI Highlights
  • - I ordered online from a deal site and expected a whiter smile.
  • - It burned and damaged gums; I would not buy again.

Ordered it online from a deal website (shoulda been my first clue) said 20 shades whiter blah blah blah all it ended up doing was dying parts of my gums white after the first use now it looks like i constantly have something stuck in my teeth. it burned for the first bit so i just assumed that was part of it since it said in the directions that it could cause some sensitivity turns out the burning was my gums being damaged cause they are sensitive and bleached threw out the product same day i used it. so if i had to give my over all all opinion i would say personally i would never buy this again and would tell other people to not buy it as well, this post requires one hundred words but i basically only need a few to say "I hated it"

Reason of review:
Bad quality
View full review
1 comment
Guest

Today I just had the same problem!!! I taught the sensitive burning was a part of the process, until I see at the end my gums white and burn by the product...Can I know please of today your gums are Ok?........ really bad product!!

Tyshaun Sni

Pearl White Solutions Teeth Whitening Review from L'ile-Perrot, Quebec

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AI Highlights
  • - Groupon $59, kit costs $35.
  • - 4 shades lighter after 1 hour (two 30-minute sessions).
  • - Ad promised 12–20 shades; user disputes accuracy and warns others.
Pearl White Solutions Teeth Whitening Review from L'ile-Perrot, Quebec

I am so dissappointed at my treatment. They sell a Groupon for 59$ that I wanted to buy. The first thing she tells you when you call is that you have to buy the kit for 35$... I left the office with 4 shades lighter after 1 hour treatment (2X 30 minutes) And the add promises more

"Depending on their shade prior to whitening, with both sessions performed in succession, teeth can be whitened by 12 to 20 shades"

Lies lies lies... Don't buy and don't go there to any of their location. Contact your dentist....

Reason of review:
Not as described/ advertised
View full review
1 comment
Guest

Your Teeth actually Look really nice....seems that you have one dead tooth that won't whiten!!!

Anonymous
map-marker Pierrefonds, Quebec

Pearl White Solutions - Teeth Whitening Review from Dollard-Des-Ormeaux, Quebec

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AI Highlights
  • - Gloves reused between patients.
  • - Bare hands touched sanitizer on a glove.
  • - Glove was removed and reused.
  • - Tech talked on the phone; I won't return.

I recently got my teeth whitened at Pearl White Solutions. I am turned off and disgusted by the lack of sanitation and hygiene from the woman working there (technician who applies the whitening solution to the teeth).

I saw the technician use one glove for two different patients. Her other hand was bare, and I saw her pump some hand sanitizer on her bare hand and rub it on her other gloved hand that goes in people's mouths. She then took off the one glove and placed it on the shelf to be used again. You do not rub one plastic glove that is supposed to be sanitary and sterile with your other bare dirty hand and rub one gloved hand together with the other hand that is bare, and then reuse the glove-- and use gloves for more than one patient!

They are dealing with people's mouths!! Someone could become very ill from this dirty woman. The technician was also busy talking on the phone practically the whole time. It's too bad that I had to write this bad review, because I used to like this place.

As long as this technician works there and doesn't practice good hygiene and and be sanitary, I won't be back.

FYI the lady technician was probably in her 40's or early 50's with long dark curly or wavy hair, looked middle eastern, heavyset.

Reason of review:
Bad quality
View full review
1 comment
Guest

Hello Customer,

We were unaware of this and we are extremely shocked. Pearl White Solutions takes dental hygiene very seriously and we are very sorry for your bad experience.

This technician is no longer with our company and we would like to offer you a complimentary Teeth Whitening for you and a friend. Please contact us directly and we will schedule another appointment at your convenience.

Pearl White Solutions Support:

514-830-****

info@***.com

Nalleli Odu

They are a scam

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AI Highlights
  • - I ordered a teeth whitening kit on Groupon but never received it.
  • - The tracking number was bogus and showed no shipment; Groupon refunded after emails.

I ordered their teeth whitening kit on Groupon's website during a promotional run.

I Never received anything. They e-mailed me a bogus Canada Post tracking number. When you track the shipment, it still has not shipped. It says electronic information received. This was almost 2 months ago...They are crooks!! Stay away!

I've sent them several e-mails as well as to Groupon. Groupon finally agreed to refund my money but these guys are crooks. Save your money. Pearl White Solutions is nothing but a scam. I'm pretty sure their kit doesn't even work. www.pearlwhitesolutions.com

Address: 4230 Boul. St. Jean Suite 202

Dollard Des Ormeaux, Quebec

H9H 3X4

(514) 830-****

Loss:
$50
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

View full review
3 comments
Guest

I received my kit from them, 3 days after I ordered it on Groupon.

Guest

I recieved my kit after buying it on groupon.

Guest

Hello,

We are extremely sorry that you did not receive your whitening kit, we were not aware of this. Pearl White Solutions always guarantees and replaces any missing products.

We are glad that you were refunded by Groupon but for this inconvienience we would still like to offer you a new kit free of charge.

Please contact our support team

1-86*-***-****

pearlwhitesolution@***.com

View more comments (2)

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