Pearl Drums Reviews
Pearl Drums Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearl Drums has a 4.0 star rating based on 2 customer reviews. 100% of users would likely recommend Pearl Drums. Reviewers cite gear quality, good service, and a nice 704 black cherry sparkle finish, while noting limited customization and high price.
Key Takeaways for Future Customers
- Pearl Drums reviews highlight quality gear and attentive customer service.
- Support can help with spare parts but some parts require special request.
- Expect premium pricing described as very expensive but worth the money.
Negative Feedback / Risk Areas
- Customer complaints about refunds and warranty handling for defective pedals.
- Spare parts availability is limited; parts often need special ordering.
- Limited customization options and higher price point.
Positive Feedback
Customers praise knowledgeable staff, clear support communication, helpful vintage drum repair advice, and overall product quality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pearl Drums has a 4.0 star rating based on 2 customer reviews. 100% of users would likely recommend Pearl Drums. Reviewers cite gear quality, good service, and a nice 704 black cherry sparkle finish, while noting limited customization and high price.
Key Takeaways for Future Customers
- Pearl Drums reviews highlight quality gear and attentive customer service.
- Support can help with spare parts but some parts require special request.
- Expect premium pricing described as very expensive but worth the money.
Negative Feedback / Risk Areas
- Customer complaints about refunds and warranty handling for defective pedals.
- Spare parts availability is limited; parts often need special ordering.
- Limited customization options and higher price point.
Positive Feedback
Customers praise knowledgeable staff, clear support communication, helpful vintage drum repair advice, and overall product quality.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tijuana, Baja California
Refund pedal
- - Bought a Demon XR pedal from Amazon that started having an issue.
- - I want my money back; Amazon sent me to you.
Hello, I bought a Demon XR pedal, but the pedal started to have an issue. I bought it from Amazon.
I contacted them, and they told me that they could give me a refund, but now they are sending me to you guys directly.
I just want my money back; the pedal is too expensive for it not to work properly. Amazon told me to contact you directly.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milan, Milan
Spare parts recommendation and information
- - Spare parts aren't stocked and must be requested from a local.
- - The agent was precise and a kind person.
- - Very good customer service.
I talked to a guy from the support section and he explained everything about how a lot of spare parts don't get stocked and you have to buy it via special request from a local.
he was very precise and a kind human being.
really good customer service!!
- Gear and quality of their work
- Good service
- Very expensive but worth the money
Preferred solution: just information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to order add on drums.
Joey was very knowledgeable and provided me with the necessary information to move toward a solution.
- Nice finish 704 black cherry sparkle
- Not very customizable
Preferred solution: The additional drum sizes for my current kit.
Boston, Massachusetts
Replace damaged drums
- - The 1996 vintage Pearl Maple Masters Custom kit has water damage in the bass drum.
- - We need quotes to replace six-piece set and bass drum.
Very kind and great staff
My vintage drum kit from 96 had water damage in the bass drum and I was trying to find out prices to what it would cost to replace the six piece set and then a bass drum. This is very discouraging, but I hope to be able to get my bases replaced as soon as possible thank you very much.
I appreciate you guys. Have a wonderful day.
Pearl maple masters custom with gold hardware. Virgin bass drum
Birmingham, Alabama
Pieza de repuesto
Comprar anilla de conga pearl tumba havana model,size 12 1/2.Nesecito remplazar esta pieza.Anilla exterior.
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