Peanut Shell (Baby Carriers)

I placed an order for a gift certificate on Feb. 22, 2010 at 7:30 am pacific time. The website clearly states they ship within 48 hours. The website says they will email when they ship your item. I recieved no email after 48 hours. So then Feb. 25th I emailed the company asking about my order. No response. It is now March 1st and no email saying my product has shipped or no email responding to my inquiry. My bank shows the company has withdrew the money. Today I called twice and no one answered. I emailed again. Now Im pissed. Poor Customer service. Does anyone work there!?
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ID
#173106 Review #173106 is a subjective opinion of poster.
Location
San Clemente, California

About

Peanut Shell Return Policy
To read more: http://www.thepeanutshell.com/returns-exchanges-policy
Peanut Shell Delivery Policy
To read more: http://www.thepeanutshell.com/shipping-information
Peanut Shell Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in The Company privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. To allow www.thepeanutshell.com to better service The Customer in responding to The User's customer service requests. To quickly process The Customer's transactions. To send periodic emails regarding The User's order or other products and services. Company's website is scanned on a regular basis for security holes and known vulnerabilities in order to make The Client's visit to Peanut Shell's' site as safe as possible. www.thepeanutshell.com use regular Malware Scanning. The User's personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
To read more: http://www.thepeanutshell.com/privacy-policy
Peanut Shell FAQ
To read more: http://www.thepeanutshell.com/faq
Summary

The Peanut Shell is a retail company which carries a wige range of fashion products for eclectic moms. Its main store is located in Union City, CA. The Peanut Shell offers products for carrying and nurturing babies (baby carriers, nursing and feeding). Carrier cushion, changing pads, shopping cart covers and diaper clutches are available at the Peanut Shell too. The company features organic baby carriers, wrap carriers, adjustable and classic baby slings, etc. The Peanut Shell sells hospital gown for pregnant women and has a wide range of nursery bedding. Among available products there are crib bedding sets, crib musical mobiles, wall decals and plush toys, etc. The company use natural fabrics with a variety of up-to-date patterns. This is devon, amori, bali and whisper, etc. The Peanut Shell provides both national and international delivery through UPS or the USPS. 

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