You aresendingsomethingididnotorderandiwantitcanceledandoffmychargecard. Now

You charged my credit card for something I didnt order. I have not placed an order at this time and do not intend to. You need to keep your merchandise that i dont want and credit my card
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ID
#4168265 Review #4168265 is a subjective opinion of poster.
Location
Ankeny, Iowa
New Reviewer

Cancel upcoming orders

Worked in the beginning . Stopped working I increased amount by a 1/4 then scoop and 1/2. Stopped using for a month. Started with one scoop again. Just doesnt seem to work for me any longer. I cancelled any further purchases today. No hard feelings, no bad review. Just not for me. Penny Lois 8/16/22

User's recommendation: Yes I eill.

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ID
#3858398 Review #3858398 is a subjective opinion of poster.
Pros
  • Works for awhile
Cons
  • Stop working
Preferred solution
Cancel all further irders

Company sucks. You owe me money but just ignore me.

You sent me a bottle of Peak Bioboost which I did not order. On top of that you charged my bank acct. for the bottle. I called & was told to just return the box unopened & my checking acct. would be credited. I tried to talk to support service & got no help. I returned the box unopened but you never credited my bank acct. for the bottle.

User's recommendation: Don't do business with this company.

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1 comment
#2241759

My name is Mark and I am the Customer Support Manager at Peak Biome. I would like to sincerely apologize for any frustrations or inconveniences you encountered while interacting with us.

Our goal is to ensure that our customers are 100% satisfied. Unfortunately you did not provide your name on this review, so I am unable to look up your account and purchase information. It’s very strange something like this would happen though. If you would please give me a call at 877-977-**** I would be more than happy to get your refund processed immediately, as well as look into your history with us and find out why there was a miscommunication.

I hope this helps! Mark Cruz Peak Biome Customer Support Manager

ID
#3565387 Review #3565387 is a subjective opinion of poster.
Location
Springfield, Missouri
New Reviewer

Product gives me stomach cramps

Seller debited my account twice in the same month. I was not happy with the product because it gives stomach cramps within an hour of taking it. I wanted to cancel the product but I couldnt find their phone number. I guess you cant call them. The product name is Peak...
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1 comment
#2241761

Hello Michele, My name is Mark and I am the Customer Support Manager at Peak Biome. I would like to sincerely apologize for any frustrations or inconveniences you encountered while interacting with us.

Our goal is to ensure that our customers are 100% satisfied. I have searched and found your account and see that only one charge went through on your payment method, and that charge was refunded on 6/29/21 in response to your phone call to us requesting a refund. The other charge you mentioned in your review never went through to your payment method due to our Customer Service team canceling that Subscribe & Save order. If you have any further questions, please give me a call at 877-977-****.

Regarding the physical effect you were feeling, everyone has a different gut microbiome and reacts a little differently. Cramps generally mean you took a little too much for you. Just reducing the dosage for a few days should resolve that. You should have received a package insert explaining how it works and how to avoid that.

You can also contact our team for more details. In regards to getting in touch with us, you did call our Customer Service Team on both 6/29/21 and 7/7/21 and we have our email and phone number on every page of our website, as well as on the package insert and the bottle itself.

I hope that helps! Mark Cruz Peak Biome Customer Support Manager

ID
#2643451 Review #2643451 is a subjective opinion of poster.
Location
Pompano Beach, Florida

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