Peak Biome
Peak Biome Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peak Biome has 2.8 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Peak Biome to a friend or colleague.
- Rating Distribution
Pros: No pros, Works for awhile.
Cons: It didnt work, Its expensive, Stop working.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peak Biome has 2.8 star rating based on 7 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Peak Biome to a friend or colleague.
- Rating Distribution
Pros: No pros, Works for awhile.
Cons: It didnt work, Its expensive, Stop working.Recent recommendations regarding this business are as follows: "Poor customer care", "Don’t waste your money", "Can’t speak for others", "Don't buy this product. Company made me pay to send back a jar I didn't order.", "Very good product".
Review authors value the most Location and Product or Service Quality. Consumers are not pleased with Advertised vs Delivered and Value for money. The price level of this organization is medium according to consumer reviews.
Media from reviews
Houston, Texas
Need to return and no answer for customer service!
Answer the phone!called, used code that was sent and nothing happened. Please call me at 713-443-**** so that we can resolve my return issue.
Thank you,
Sheila Johnstone
User's recommendation: Poor customer care
Greenville, North Carolina
You all charge my credit card three times please put my refund back in my account. This is Patricia
Please put my money back in my bank yall charge my card 3 time is folded than one time 31 other two payment $Please put it back in my my account please.
Hi Patricia, please give us a call at 877 977 **** or email at support @***.com (remove the spaces) so we can handle this for you. Sounds like you were on subscription, which you agreed to when ordering. I can't tell exactly who you are since I don't have any of your information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middletown, New York
No way of getting in contact with anyone.
Company does not allow customer to remove an order they do not want they do not allow removal of an item in a cart online which it makes difficult to retrieve your money. Also, there is no way of getting in contact with anyone personally
Matthew, I'm sorry I can't figure out what you mean here. You can change any order, both before and after placing an order.
Also we have contact information pretty much everywhere possibly available.
It's on every single page of our website, and on the bottles themselves. You can email us at support@***.com or call (877) 977-**** and we'll take care of whatever you need changed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
Cant take peak bio boost doctor said due to my medical condition My doctor said said I cant take the container was never opened. Where can I send back to return item.
Please tell me. Please tell me. .
I Hank you. ..,,,
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Altamont, Utah
Product didn’t work, company refuses to refund purchase because it was purchased on Amazon. Amazon won’t refund bc it is a good product
You people were no help. What is the point of this website?
I thought you might be an advocate between consumer and vendor (hence the name) but no, you did nothing. So no it was not resolved. I paid for a product that didn’t work and there is no recourse.
End of story. And I have no idea what your role is.
I ordered this product from Amazon. Amazon will not refund the purchase bc it is a food item.
I then called the company directly (Peak Biome) and they wont refund bc it was ordered thru Amazon. The item does not work as advertised. Therefore it is useless to me.
It was expensive (49.99). Id like my money back.
- No pros
- Its expensive
- It didnt work
Preferred solution: Full refund
User's recommendation: Don’t waste your money
Hi Marcia, I'm truly sorry to hear about your experience with the Peak Bioboost order on Amazon. I'd be happy to assist you in resolving this issue with Amazon.
Please email me at Mark@***.com so we can get this sorted out for you. Best regards, Mark - Customer Service Manager
Cincinnati, Ohio
Side effects problems!
Just headaches and insomnia. Didnt have these two problems before.
Went to my primary doctor and he said to stop taking Peak BioBoost and see if symptoms changed.
Did as told and headache and insomnia went away.
Called Customer service and was helped by giving instructions to return product.
Waiting for email with instructions to return five unused jars of product. Thank you !
User's recommendation: Can’t speak for others
I'm so sorry you dealt with this. The ingredients in the product don't match up to those symptoms and have never caused them for anyone else.
Having said that, our body chemistry is completely different.
It's possible it was just a weird coincidence or just didn't agree with your chemistry for some reason. Either way I'm sorry you had to deal with that!
Smorumnedre, Capital Region
Peak BioBoost yes I take it 2 times a day and I do not see any effect what I had hoped for sincerely but for me it is obviously useless ineffective unfortunately for me. Please Izak Leif Egelund from
Peak BioBoost yes I take it 2 times a day and I do not see any effect what I had hoped for sincerely but for me it is obviously useless ineffective unfortunately for me. Please Izak Leif Egelund from Denmark ile@***.dk phone 452185****
User's recommendation: Peak BioBoost yes I take it 2 times a day and I do not see any effect what I had hoped for sincerely but for me it is obviously useless ineffective unfortunately for me. Please Izak Leif Egelund from Denmark ile@***.dk phone 452185****
Thousand Oaks, California
Subscription change
YI wanted to cancel subscription and they were very helpful and knowledgeable I did not remember that a signed for auto delivery and wanted to change that and they took care of me right away I appreciated the way they handled my request
User's recommendation: Very good product
Carson City, Nevada
Sent somethging I did not order
I tried your product and it did not work. I did not order anymore, but you sent me another jar.
I do not want this and will not pay for something I didn't order. If you send me a prepaid label I will send it back.
User's recommendation: Don't buy this product. Company made me pay to send back a jar I didn't order.
Asheville, North Carolina
I need to cancel my automatic delivery NOW
Too much being sent. I do not have that much to say.
Please stop regular delivery. I will order when I need more!!!
User's recommendation: Do not order TOO much. Great product. Just comes regularly too fast!
Ankeny, Iowa
You aresendingsomethingididnotorderandiwantitcanceledandoffmychargecard. Now
You charged my credit card for something I didnt order. I have not placed an order at this time and do not intend to. You need to keep your merchandise that i dont want and credit my card
Hi, Good day! We would like to help you with your concern.
We need more details to locate your account in our system. Please provide your email address and complete name by sending it directly to my email Mark@***.com, or you may call us at (877)-977-****, or email our support team at support@***.com.
Hoping to hear from you soon. Thanks, Mark Customer Service Manager
Cancel upcoming orders
Worked in the beginning . Stopped working I increased amount by a 1/4 then scoop and 1/2.
Stopped using for a month. Started with one scoop again. Just doesnt seem to work for me any longer. I cancelled any further purchases today.
No hard feelings, no bad review.
Just not for me. Penny Lois 8/16/22
- Works for awhile
- Stop working
Preferred solution: Cancel all further irders
User's recommendation: Yes I eill
Springfield, Missouri
Company sucks. You owe me money but just ignore me.
You sent me a bottle of Peak Bioboost which I did not order. On top of that you charged my bank acct.
for the bottle. I called & was told to just return the box unopened & my checking acct. would be credited. I tried to talk to support service & got no help.
I returned the box unopened but you never credited my bank acct. for the bottle.
User's recommendation: Don't do business with this company.
My name is Mark and I am the Customer Support Manager at Peak Biome. I would like to sincerely apologize for any frustrations or inconveniences you encountered while interacting with us.
Our goal is to ensure that our customers are 100% satisfied. Unfortunately you did not provide your name on this review, so I am unable to look up your account and purchase information. It’s very strange something like this would happen though. If you would please give me a call at 877-977-**** I would be more than happy to get your refund processed immediately, as well as look into your history with us and find out why there was a miscommunication.
I hope this helps! Mark Cruz Peak Biome Customer Support Manager
Pompano Beach, Florida
Product gives me stomach cramps
Seller debited my account twice in the same month. I was not happy with the product because it gives stomach cramps within an hour of taking it.
I wanted to cancel the product but I couldnt find their phone number. I guess you cant call them.
The product name is Peak Bioboost. Companys name is Peak Biome Inc
Hello Michele, My name is Mark and I am the Customer Support Manager at Peak Biome. I would like to sincerely apologize for any frustrations or inconveniences you encountered while interacting with us.
Our goal is to ensure that our customers are 100% satisfied. I have searched and found your account and see that only one charge went through on your payment method, and that charge was refunded on 6/29/21 in response to your phone call to us requesting a refund. The other charge you mentioned in your review never went through to your payment method due to our Customer Service team canceling that Subscribe & Save order. If you have any further questions, please give me a call at 877-977-****.
Regarding the physical effect you were feeling, everyone has a different gut microbiome and reacts a little differently. Cramps generally mean you took a little too much for you. Just reducing the dosage for a few days should resolve that. You should have received a package insert explaining how it works and how to avoid that.
You can also contact our team for more details. In regards to getting in touch with us, you did call our Customer Service Team on both 6/29/21 and 7/7/21 and we have our email and phone number on every page of our website, as well as on the package insert and the bottle itself.
I hope that helps! Mark Cruz Peak Biome Customer Support Manager
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Hi Sheila, it won't let me see what your full number is but we'll look up your name and give you a call. You can also email us at support @***.com (remove the spaces), and we have a 90%+ pickup rate and answer within seconds, so you can simply try calling back.
Hi Sheila, We apologize for the difficulties you've encountered in reaching our customer service team. We understand how frustrating this must be and are committed to resolving your return issue promptly.
Since your phone number was hidden in the message, we were unable to contact you directly. Please reach out to us at support@***.com or call us at 877-977-**** at your earliest convenience. We're here to assist you and ensure that your return is handled smoothly.
Thank you for your understanding, and we look forward to resolving this matter for you. Best regards, Mark Customer Service Manager