Skip to content
Peacock Roofing

Peacock Roofing

www.peacockroofing.com
What is your customer experience with Peacock Roofing?

Peacock Roofing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Peacock Roofing has a 1.0 star rating from 1 review and overall customer sentiment is negative, with consumers mostly dissatisfied.

Positive Feedback

One reviewer praised long-term family use and service quality, indicating occasional satisfactory outcomes in Peacock Roofing reviews.

Negative Feedback / Risk Areas

  • Repeated unauthorized charges and billing concerns described as ongoing, raising Peacock Roofing customer complaints about refunds and membership charges.
  • Broken promises, poor communication, and unsatisfactory customer service after contracts were signed.

Key Takeaways for Future Customers

  • Verify contract terms in writing and confirm payment arrangements before hiring to avoid unexpected charges.
  • Document communications and insist on written guarantees to address potential disputes about refunds or service issues.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kathleen V Zbf

Poor company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unauthorized charges of $4.99 appeared since March, despite no prime membership.
  • - Charges continued after canceling last month and again today.

You people have taken $4.99 out of my accounts since March of this year and I did not have the prime membership. I canceled it last month when I found this out and you took out money again today. You get a 0 in the way of ratings you suck peacock

Loss:
$30

Preferred solution: Full refund

View full review
Anonymous
map-marker Rowlett, Texas

Positive Experience Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Best company ever. My entire family has used them for over 30 years.

Best work! Best customer service.

Reason of review:
Good quality
View full review
Anonymous
map-marker Dallas, Texas

Peacock Roofing - Do not use them.

AI Highlights
  • - Contracted with Peacock Roofing after April 2011 hailstorm; pricing was the lowest bid.
  • - Promises not kept; do not use Peacock Roofing in Garland, TX.

Upon a referral, I contracted with Peacock Roofing to roof my house after a hailstorm in April, 2011. Their pricing was the lowest bid and at the time (I had never replaced a roof before) seemed to be a comparable bid based on others I had received.

Well.... don't believe everything you're told over the phone and even through email. If it's not in the contract, spelled out exactly as you intend for it to be performed...then don't sign it.

These people have a *** game going or the owner's wife is just plain ***. She dropped the ball so many times, and then when it was caught, after the fact.... she played dumb and they would not honor what was promised.

If you're smarter than I am.... don't use Peacock Roofing located in Garland, Texas.

Loss:
$500
View full review
4 comments
Guest

WONDERFUL COMPANY

Guest

This company is the best! We know who left the false review.

I would choose them over and over. They just did the 5th roof in our family.

USE THEM! SIMPLY THE BEST!!

Guest

RIPPED ME OFF!! BUYER BEWARE!!!

Hired to replace rotten decking.

Requiring 3 slats. Angle placed two, too lazy to drive a mile to home depot to get another slat instead he just placed shingles in the remaining OPEN hole. Leaving a 4x6 open hole in my roof surounded by new wood! First rain and my brand new sheetrocked painted CEILING FELL IN!!

Peacock returned 4 times to repair it. It fell in a SECOND TIME which is when I hired another roofer who removed shingles to reveal the missing slat!

Berry claims he did the job correctly even after viewing the pictures!!!! BUYER BEWARE YOU'RE NEXT!

Guest
reply icon Replying to comment of Guest-513424

Never heard of Angle or Berry. Never sent complaint.

View more comments (3)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article