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PDSA

PDSA

www.pdsa.org.uk
What is your customer experience with PDSA?

PDSA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PDSA has a 3.0 star rating from 3 customer reviews; consumers are mostly neutral and 100% of users would likely recommend the service. Rating distribution shows mixed favorable and unfavorable feedback.

Positive Feedback

Some customers received follow-up contact and recommend PDSA; recent notes praise successful outreach after persistent attempts and overall willingness to recommend in PDSA reviews.

Negative Feedback / Risk Areas

  • Frequent reports of unanswered phones and poor customer service, a common PDSA customer complaints theme.
  • Problems completing online registration forms and inability to enter breed or details.
  • Delays in registration response and frustration with internet-only communication.

Key Takeaways for Future Customers

  • Expect mixed experiences; allow extra time for online registration and follow-up.
  • Try multiple contact methods if phone lines are busy and note common customer service delays.
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Media from reviews

PDSA - Registration now please help me
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Anonymous
map-marker Lahore, Punjab Province

Registration now please help me

PDSA - Registration now please help me

Maine psdacourse Mein apply kiya hai to Abhi Tak kahan per hai interview Hoga aur kahan per jana hai abhi tak normal hun

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bridlington, England

I’ve used all the numbers from Google to contact them, but no one is picking the phones up and it’s been six hours now not happy

Contains 6 confidential files for company representatives

I've sent a registration form on first of March and I haven't heard anything from youse. Just want to know why

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Carolyn B Pow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems Completing the Online Registration Form.

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AI Highlights
  • - Online registration blocked; breed list lacks Miniature Pinscher, color entry blocked.
  • - Asks for postal application and to send pedigree documents.

Hello,

I have tried to contact you by landline but to no avail. I can not complete the online registration form because you do not list my breed of dog on your drop-down menu.

She's a Miniature Pinscher, which is not nearly as obscure as some of the breeds that are listed. I seem not to be allowed to enter it manually either, nor can I enter her colour. Can I submit a postal application?

I can then send a copy of her pedigree certificate and all other documents you require. I tried to send this message on the general enquires form but you do not allow those of us who do not have a mobile phone to participate in inquiries and I can't get through on the two phone numbers I have.

I'm sorry but I feel completely stuck and frustrated by the whole process.

Kindest Regards,

Carolyn Beattie

User's recommendation: Don't waste your time phoning.

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1 comment
Guest

This is sad they are quick to take your money fro your account but when you transfer out it takes forever and the so call CS reps are not equipped to answer any of you ? Ridiculous I’m done with earnin

Colin B Cyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Death of my pet Charlie

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AI Highlights
  • - Took my dog Charlie to Hendon PDSA on July 6 for choking and a hard stomach.
  • - He died before the July 12 scan; cancer was present.

On the 6th July I took my my dog Charlie to Hendon pdsa because of choking and bloating hard stomach I was told maybe lung problem , and come back 12th July for scan , took him on 12 th he died before scan , if they had given him scan on 6th would have save him pain , it was CANCER. ???

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Anonymous
map-marker Brentwood, Essex

Can't talk to my usual branch

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AI Highlights
  • - Tried to register a rescue dog with PDSA for neutering, worming and flea treatment.
  • - Online form won't accept details.
  • - Phone line not answered.

I've been trying for over a year to get my rescue dog registered with PDSA to get neutered, wormed and treated for fleas, the online form does not accept my details, and no one answers the phone. We've always given generous donations and I'm very disappointed in the PDSA. I feel let down by them.

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Clelia Fwf

Thank you. Someone from the vet contacted me. I like to speak directly to someone. I detest communication via internet forms and email.

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My pet went to emergency care yesterday at swansa. I cannot reach anyone by phone. I'm waiting for a vet to call me, do you know what time this wiIl be.

User's recommendation: Less internet based communication.

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