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PDP

PDP Reviews

www.turtlebeach.com
What is your customer experience with PDP?

PDP Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PDP 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and 75% of ratings are unfavorable.

Key Takeaways for Future Customers

  • PDP reviews note reasonable price and feature-rich settings but limited longevity.
  • Expect possible issues with Xbox Game Pass voucher codes arriving expired.
  • Watch delivery and courier reliability before ordering.

Negative Feedback / Risk Areas

  • Recurring controller failures and joystick drift reported; product durability concerns.
  • Customer complaints about automated customer service blocking refunds and chargebacks.
  • Unauthorized auto debit and billing/refunds issues raised by customers.

Positive Feedback

Users praise a good headset at a reasonable price and configurable settings; value is described as medium priced.

View full overview ›

Media from reviews

PDP - My controller is broken
PDP - Xbox game pass free for 1 month came expiredPDP - Unauthorize charges auto debitPDP - Joysticks aren't workingPDP - Joysticks aren't working - Image 2
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Luke M Jdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marietta, Georgia

My controller is broken

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PDP - My controller is broken

So I was playing GTA and it stopped working. All the buttons stopped working, and I was wondering if I'm able to get a different one or get the same one. You could call me back and get it sorted out.

Loss:
$15
Pros:
  • Pros it worked well until it stopped working
Cons:
  • It could lasted longer and be a little bit more stronger

Preferred solution: Deliver product or service ordered

User's recommendation: Luke m

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Jack N Ayz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Droichead Nua, Co Kildare

Xbox game pass free for 1 month came expired

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AI Highlights
  • - Received PDP Airlite Pro wireless headset on 3/12/25; 1 month Xbox Game Pass.
  • - Code expired 7/08/2024 and was not activated; awaiting replacement.
PDP - Xbox game pass free for 1 month came expired

I received my new headset, which is the PDP Airlite Pro wireless, on the 3/12/25. When I got the headset, it came with 1 month free of Xbox Game Pass, which I was delighted and happy to see.

However, to my utter disappointment and disbelief, the code expired on the 7/08/2024, and not only was it expired, it was also not activated. I expect to receive a new code in the coming days, or I will persist.

Pros:
  • Good headset reasonable price
Cons:
  • Annoying issue with the game pass voucher

Preferred solution: Resending of my game pass voucher in date and activated.

User's recommendation: Make sure you don’t order from this company

View full review
Florentinojr S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quezon City, Manila

Unauthorize charges auto debit

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AI Highlights
  • - Unauthorized auto debit charges appeared in my GCash wallet.
  • - I request a refund of the deducted funds for daily needs.
PDP - Unauthorize charges auto debit

I want to refund my unauthorized charges from auto debit made without my permission. I received an auto deduction in my GCash wallet.

Please help me to refund and take back the funds they deducted from my money. It's for my daily financial needs every day.

It's my pleasure if you help me to fix my problem. And I am hoping my request for a refund will be granted.

Loss:
$899

Preferred solution: Full refund

User's recommendation: Request refund unauthorized transaction

View full review
Verlon Yxm

Delivery still not arrived

AI Highlights
  • - Address not showing on Google Maps because it's a new build.
  • - A nearby friend stays at 282 Gallowgate, Flat 3/1, G4 0TU, Glasgow.

You,s said that you,ve been to my address twice but its not showing on goggle maps as its a new build but I,ve asked a friend who stays 5 minutes from me ,he stays at 282 gallowgate, flat 3/1 G4 0tu gallowgate, Glasgow

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Chace S Msr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Joysticks aren't working

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AI Highlights
  • - Bought a PDP controller 3 months ago; joystick can't move a full circle on Xbox PDP app and only makes a half circle in COD Vanguard.
PDP - Joysticks aren't working
PDP - Joysticks aren't working - Image 2

Hi, my name is Chace and I recently bought 3 months ago one of your controllers and the joysticks now cannot make a full circle in the PDP app on the Xbox. I started noticing something was wrong when I was trying to move in cod vanguard so then I thought oh it's just my settings within the game then it wasn't I checked my other games did the same thing, so I went to the app, and it can only make half a circle

Loss:
$35
Pros:
  • Great settings to mess with
Cons:
  • Cheaply made

Preferred solution: Full refund

User's recommendation: You get what you pay for

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Anonymous
map-marker Harlow, Essex

Poor Customer Care from cheap Automation

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AI Highlights
  • - The driver didn't show for pick-up/delivery.
  • - I couldn't reach the company due to automated system.
  • - After 5 years, I may not use them again.

I ordered a pick-up/delivery. The driver didn't turn up.

I tried to get in touch with the company to complain and order a re-pickup but couldn't do that find the whole day because of their stupid automated customer service system.

I lost business from this.

I am asking my card company for a charge back. I don't think I will go back to them after using them for 5years.

User's recommendation: Find a better reliable courier service

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