Anonymous
map-marker Harlow, Essex

Poor Customer Care from cheap Automation

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I ordered a pick-up/delivery. The driver didn't turn up. I tried to get in touch with the company to complain and order a re-pickup but couldn't do that find the whole day because of their stupid automated customer service system. I lost business from this. I am asking my card company for a charge back. I don't think I will go back to them after using them for 5years.
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User's recommendation: Find a better reliable courier service

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