Skip to content
PDFSimpli

PDFSimpli

pdfsimpli.com
What is your customer experience with PDFSimpli?

PDFSimpli Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PDFSimpli has a 1.5 star rating from 8 reviews; overall sentiment is negative with frequent reports of unauthorized charges and customers seeking refunds.

Key Takeaways for Future Customers

  • Check bank statements after using PDFSimpli; many PDFSimpli reviews warn of a $1.95 trial that becomes a recurring subscription.
  • Expect difficulties with subscription cancellation and delays on refunds.

Negative Feedback / Risk Areas

  • Recurring billing and alleged deceptive subscription enrollment.
  • Slow or unresponsive customer service and refund processing.
  • Privacy and data security concerns after unexpected charges.

Positive Feedback

A few customers reported prompt refunds and account closures after contacting support.

View full overview ›

Media from reviews

PDFSimpli - Reporting PDFSimply
PDFSimpli - Reporting PDFSimply - Image 2PDFSimpli - WHERE IS MY MONEYYYYY?????PDFSimpli - WHERE IS MY MONEYYYYY????? - Image 2PDFSimpli - Need my money backPDFSimpli - Need my money back - Image 2PDFSimpli - Need my money back - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
refund subscription account credit card service organization document card credit charges
Filter review
Sort by
Robert E Ssh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newberry, Florida

Warning: Deceptive $50/month subscription "trap" hidden behind a $1.95 trial

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Activation costs $1.95 and auto enrolls in a $49.95 monthly plan.
  • - Billing ran nearly a year before discovery.
  • - BBB reports bait-and-switch.
Original review updated Feb 19, 2026

I'm writing this to warn anyone looking for a 'quick' PDF tool. I used PDFSimpli for a one-time document conversion and was charged a small $1.95 fee.

What they don't make clear is that this 'activation' automatically enrolls you in a $49.95 monthly subscription. I discovered they had been billing my account for nearly a year before I caught it. When I reached out, they claimed it was 'clearly stated,' but this is a classic 'dark pattern' meant to trick users who just need a single file edited. Thousands of people on the BBB have reported this exact same bait-and-switch.

If you use this site, check your bank statement immediately. I've had to involve my bank to dispute nearly $450 in unauthorized charges.

Do yourself a favor and use a truly free alternative instead. Total scam-adjacent billing practices.

Loss:
$499
Cons:
  • Fraudulent billing practices

Preferred solution: Full refund

User's recommendation: Warning: Deceptive $50/month subscription "trap" hidden behind a $1.95 trial

View full review
1 comment
Guest

Same issue happened to me. Total scam.

I've tried to cancel multiple times and still get charged monthly. Disputing charges with my bank now.

Maureen S Gyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Leinster

Unauthorised billing of 49.95 Euro and unable to login to Simpli accounts. In fact, My laptop flagged it was a blacklisted site.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I was billed 49.95 euros without my permission.
  • - I have contacted my banker and scrapped my credit card.
  • - Choose a better and trustworthy option.

Do not touch them. There is a breach of security somewhere in their organization, is what I think. I was billed 49.95 euros without my permission. I have contacted my banker and scrapped my credit card.

Kind regards,

Maureen Steele

Choose a better and trustworthy option.

View full review
1 comment
Guest

Yep. The system says it won't allow customers with google accounts to change subscription billing.

Jack H Fas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my Account & Stop Fraudulently using Credit Card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Charged twice: $1.95 on 8/21/25 and $39.95 on 8/23/25 without permission.
  • - Refund requested via Discover; fraud charges warned if charges continue.

I no longer have any use for your product. You have charged my credit card twice.

I authorized the $1.95 charge on 8/21/25, but you did not receive my permission for the charge of $39.95 on 8/23/25, and I seek a refund through Discover.

They have been advised to accept any additional charges you attempt to recover. If you continue, they will seek judicial charges of fraud against your company.

User's recommendation: Do not use this product and seek other sites

View full review
Michelle O Uad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Immediate response

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - One-off translation payment; not a subscription.
  • - Unknown withdrawal led to pissedconsumer complaint, and PDFSimpli refunded and closed my account.

I had paid for a document to be changed from one language to another and according to me, it was a one off payment. I don't recall any type of subscription or any information that I was part of PDFSimpli.

I checked my account, and there was a withdrawal that I did not know anything about I had to complain because I thought that as an organization it's important to update a customer if you are taking any funds from their account. I emailed pissedconsumer and immediately PDF Simpli responded with a refund and mentioned that my account had been closed.

The feedback was quick and I was impressed with the service. Thank you pissedconsumer.

Preferred solution: Full refund

View full review
Tina H Zob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

Please may I cancel my subscription to this business? I no longer need this service.

Thank you.

Please let me know that you have canceled it. - Tina H

Loss:
$50
Cons:
  • Money

Preferred solution: Full refund

View full review
Anonymous
map-marker Rochester, Medway

Refunds

I only received a refund for the money taken on 30th May. Im still waiting for refund for the money taking in April and 06th of May.

View full review
Marius F Gqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reporting PDFSimply

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - $59 charged by PDFSimply on PayPal without authorization.
  • - I didn't sign up for the subscription.
  • - Refunds are hard and manual-to-pdf failed.
PDFSimpli - Reporting PDFSimply
PDFSimpli - Reporting PDFSimply - Image 2

PDFSimply took $59 out of my PayPal account without any authorization. I never signed up for their subscription service.

I never do. Now I have issues getting my money back.

Many others suffer the same fate. AND their service failed to convert a manual into a pdf.

Loss:
$58
Cons:
  • Not trustworthy

Preferred solution: Full refund

User's recommendation: Do not use their services unless you want to throw away money

View full review
Ahsotin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WHERE IS MY MONEYYYYY?????

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Charged $60 for a membership after paying for 1 PDF.
  • - A supervisor hung up and denied the refund despite email attempts.
PDFSimpli - WHERE IS MY MONEYYYYY?????
PDFSimpli - WHERE IS MY MONEYYYYY????? - Image 2

I AM VERY DISSATISFIED WITH THIS SERVICE!! I PAID FOR 1 PDF AMD ENDED UP WITH A CHARGE FOR A $60 MEMBERSHIP.

I SENT A EMAIL FOR A REFUND AND AFTER A WEEK NO ANSWER. I CALLED CUSTOMERSERVICE AND THE SUPERVISOR HUNG UP ON ME BECAUSE I WAS UPSET THAT SHE KEPT SAYING I DIDNT SEND A EMAIL WICH I DID AND SHE KEP OVER TALKING ME. I CALLED BACK TALKED TO A VERY NICE MAN AND HE SAID HE WOULD SEND MY INFO TO SOMEONE HIGHER UP. THE NEXT WEEK NO RESPONSE.

CALLED AGAIN AND THE SAME SUPERVISOR SAID I DID NOT SEND A EMAIL EVEN THOUGH IM LOOKING RIGHT AT MY EMAIL AND SHE WAS OVER TALKING ME AGAIN AND HUNG UP. ALL I WANT IS MY...M O N E Y!!!

Preferred solution: Full refund

User's recommendation: ABSOLUTELY DO NOT USE THIS SERVICE!!

View full review
Lajuana G Ufm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need my money back

AI Highlights
  • - Two charges of $39.95 occurred on Feb 11 and Jan 14.
  • - The user did not purchase anything and requests a refund.
  • - Please contact me at 773-219-****.
PDFSimpli - Need my money back
PDFSimpli - Need my money back - Image 2
PDFSimpli - Need my money back - Image 3

Your company has taken money from my account twice and i want it back. Feb.

11th, $39.95 and January 14th, $39.95.

I would like my money back because i purchased nothing from you. Any questions contact me 773-219-****.

Loss:
$82

Preferred solution: Full refund

User's recommendation: Don't mess with this company. They are scamming people.

View full review
shellyann b

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund I don’t need the service

refund I dont need the service I would like to get back my money and cancel please assist with my refund

Loss:
$55

Preferred solution: Full refund

View full review
Sandeep B Jyb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund and cancellation

I used simpli pdf just for one day and I used the free trial one and now every month $60 is deducting from my account I need to solve the issue and I want the refund of last 3-4 months Thnku

Loss:
$236

Preferred solution: Full refund

View full review
Sherry S Bcr

I dont even know what this product is! I did not order it but the money came out of my account. And even to try to reclaim it is bogus.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I HAVE ATTEMPTED TO CHOOSE THE FILE THE PROOF IS IN BUT, IT SAID THEY DO NOT SUPPORT THAT TYPE OF FILE, SO I COULD NOT SHOW THE PROOF OF THE $39.95 THAT CAME OUT OF MY ACCOUNT.

Loss:
$40

Preferred solution: Full refund

User's recommendation: DON'T DO IT. IT IS A SCAM!

View full review
STEPHANIE F Hac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Columbia, South Carolina

This company took $39.95 out of my account I did not authorize it I haven't signed up for their service i demand my money put back into my account now!!!!

AI Highlights
  • - Money was stolen; they are pressing charges.
  • - They are a single mother living paycheck to paycheck and can't afford losses to scammers.

They stole my money and I demand it back now i don't know how they got my info but im pressing charges against everyone involved! I am a single mother living paycheck to paycheck i can't afford to loose a penny to a bunch of *** *** scammers

Loss:
$40
Cons:
  • Are thieves

Preferred solution: Full refund

User's recommendation: scammers and thieves

View full review
Mary J Vjo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unauthorized $39.95 charge; claims theft and fraud.
  • - Police said refund must be immediate or charges will be filed; cancel the account.

I just had #39.95 taken out of my bank account and I have never used this. This is theft and fraud and I have reported this to the police.

They said to contact you and demand the money be put back into my account IMMEDIATELY or they will file charges against you.

I don't know how you got my bank info but you can bet I am going to find out and if it is YOU, you can bet I'll be filing charges. Cancel this account NOW and put the money back into my account NOW!!!

Mary Johnson

235 N 2nd St Trlr 20

Berthoud CO 80513

970*-***-****

Loss:
$40
Cons:
  • Are thieves

Preferred solution: Full refund

User's recommendation: Don't use this

View full review
Anonymous
map-marker West Glacier, Montana

It has been taken care of, refund/canceled.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cancellation would not go through for the trial period. Very difficult to access the account to cancel it

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article