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PDF Guru

PDF Guru

pdfguru.com
What is your customer experience with PDF Guru?

PDF Guru Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • PDF Guru has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't do business with them".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Orie Qwg
map-marker Placerville, California

Cobro indebido

Me hicieron un cobro no autorizado necesito cancelar cualquier suscripción que esté activa en estos momentos

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Anonymous
map-marker Kincardine, Ontario

Fraud?

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You are charging me weekly when my account is cancelled. You indicated cancel any time which I did and, and got confirmation email of my cancellation.

I am not using your services.

I just had a 7 days trial and mistakenly clicked a button that popped up. Please cancel my account.

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Resolved
Kim R Uef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Scam Subscription Model

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Updated by user Jun 03, 2025

Company fixed the issue and I have been provided with apology. PayPal decided to reverse their decision to deny me a refund after I appealed their initial decision after I provided additional information. PDRGuru themselves never offered a refund.

Original review May 19, 2025
This website is a scam! They say you can sign up for a one time use account for seven days for $1.99, then they charge you without notice a week later that you'll be charged $49.99 for a one year subscription a week later!

I disputed the transaction with my payment processor & they wouldn't give me a refund, claiming the company did nothing wrong!
The issue is that they label the $1.99 option as "7-day limited access," which implies you're paying $1.99 for a full week of access. The fact that the $49.99 charge is only mentioned in small, light text belowrather than clearly stated next to the pricemakes it intentionally misleading. Since $1.99 for a document compression seems reasonable, they rely on this deceptive tactic to trap people into unexpected charges.
I emailed the company and they won't issue a refund either. I read reviews too late that they scam people this way all the time and that people who've used their credit cards with this company's website suddenly have unauthorized charges appear on their accounts!

Do not use their service! Very dishonest and definitely not customer service friendly because of their rigid refund policy, which they use to hide behind to prevent having to give refunds to people who dispute their transaction with them.
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Loss:
$50
Cons:
  • Rigid refund policy

Preferred solution: Full refund

User's recommendation: Don't do business with them

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