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PCWorld

www.pcworld.com
What is your customer experience with PCWorld?

PCWorld Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PCWorld has a 1.7 star rating from 3 reviews; consumers are mostly dissatisfied. Rating distribution shows a larger share unfavorable; reviewers praise hardware reviews but cite high prices, limited product diversity, and hard-to-use website and newsletter signup.

Positive Feedback

Reviews note good hardware reviews and a magazine some readers enjoy.

Negative Feedback / Risk Areas

  • Repeated PCWorld customer complaints about inability to reach a person for cancellations or order help.
  • Complaints about website functionality, intrusive ads, and failed newsletter signup.
  • Issues related to billing, refunds, subscriptions and alleged fraudulent licenses on orders.

Key Takeaways for Future Customers

  • Check multiple PCWorld reviews before purchase and be cautious about membership or auto-ship expectations.
  • Expect limited direct customer service; verify order details and payment protections beforehand.
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Media from reviews

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Joanne C Pjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waltham, Massachusetts

Jcaliguri1@***.com

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I purchased several pieces of software on Order #2462****, and one application was Microsoft Office 2024. I went to download the software, but the license belongs to someone else.

This is fraud. I cannot reach your company to cancel the entire order for several days now. I notified the bank to stop payment, as well as did a review on your site stating this is a fraudulent company. Please cancel my order immediately.

JC

Please cancel my entire invoice. Thank you!

View full review
Loss:
$186
Cons:
  • You cannot reach a person for assistance or cancel orders

Preferred solution: Full refund

Arthur R Yuf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vero Beach, Florida

I would like to unsubscribe from PCWorld

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I would like to unsubscribe from PCWorld

I am 88 years old and can no longer read this magazine, thank you.

It has been a pleasure reading this magazine.

View full review
Pros:
  • Good hardware reviews
Cons:
  • Difficult finding cancellation instructions

User's recommendation: Great magazine for younger readers

Anonymous
map-marker Olathe, Kansas

Newsletter signup failure

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Hello my name is Robert and I've been trying to subscribe to your newsletters (Power Tips & Try This) to no avail. I go to this url --

https://www.pcworld.com/newsletters/signup and fill out all the info requested but after I click "Submit" nothing happens...no confirmation, or message saying "check your email for link".

I think I've been trying for a week. Please advise at

bobb_roberts@***.com Thank you.

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Tony S Ont

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website

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I visited your website to research products and find PC World reviews. However, I could not perform a simple search on my iPad due to the excessive number of ads that hindered the website's functionality.

The website was utterly erratic, moving up and down, and the abundance of ads made it very unpleasant. What is the purpose of having a website choked with ads, rendering it non-functional?

I eventually gave up on using your website for anything, from browsing to researching. It was an utterly futile endeavor.

View full review
Cons:
  • Lot of useless website information

Preferred solution: Nothing

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