PCProtect
PCProtect Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PCProtect has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t deal with this company!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Stockholm, Stockholm
Money drawn from my account
I have never used PCProtect or signed any contract with them and yet they drew a horrendous amount from my bank account. I have made a complaint, but they cant refund me because I dont have an account with them.
Kafka. Or possibly fraud.
User's recommendation: Don’t deal with this company!
Paid for product, couldn't activate in October 2018 iyear unable to use couln't get anywhere with sales manager Dean The October 2019 they took $9.95 from my account to renew it.
October 2018 I made an online purchase of PCProtect. Activation was impossible so I contacted them for support.
Communication was mainly with Dean so called sales manager who after several attempts failed help in any way. so I had paid for 1 year for something I couldn't use, then I notice without any indication that my Bank account had been plundered for $99.95 by PCProtect. I made so many attempts to have this matter corrected that I have lost count although I multiple emails (copies) requesting a full refund and no more dealing with this organisation. Their response is refund $50.00 and give me access to something I clearly do not want, for obvious reasons and this is where the matter now stands.
Still won't work can't seem to convince them that I want the rest of my money back and termination of any dealings with them. All I get is Dean saying (same as last year) "your trial period is (almost)up we can give you 70% discount " So they take my money and don't supply the goods, but won't return all my money.
- Too many to list non communicative for starters
- Dean supposed to be account manager just ignores all
- Uncooperative
Preferred solution: Full refund
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