PCOnline
PCOnline Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PCOnline has a 1.4 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating distribution.
Positive Feedback
No positive experiences are reported in the provided reviews.
Negative Feedback / Risk Areas
- Customers report wrong orders, unexpected charges, and login failures.
- Aftermarket modifications voided HP support and factory warranty.
- PCOnline customer complaints focus on unresponsive customer service and lack of returns or refunds.
Key Takeaways for Future Customers
- Consult PCOnline reviews before buying and verify warranty coverage with the manufacturer.
- Check billing and order details closely and consider buying direct to avoid support issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PCOnline has a 1.4 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable rating distribution.
Positive Feedback
No positive experiences are reported in the provided reviews.
Negative Feedback / Risk Areas
- Customers report wrong orders, unexpected charges, and login failures.
- Aftermarket modifications voided HP support and factory warranty.
- PCOnline customer complaints focus on unresponsive customer service and lack of returns or refunds.
Key Takeaways for Future Customers
- Consult PCOnline reviews before buying and verify warranty coverage with the manufacturer.
- Check billing and order details closely and consider buying direct to avoid support issues.
Turn one complaint into a collective action
Received computer not ordered by me.
Wrong order ,not mine and was.I charged for it? Please look at it and see what is going on. This is order no.114815****693****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSold me a HP laptop that was after market modified
- - Modded RAM from 32 GB to 64 GB was not disclosed on Amazon.
- - Avoid this company; buy directly from the manufacturer.
HP laptop was aftermarket modified from 32 GB RAM to 64 GB RAM and was not stated as such on Amazon when purchased. Would not stay online via WIFI connection.
Upon calling HP factory tech support, HP would not support the PC or honor the factory warranty once they discovered this. When attempting to contact PC Online to return the laptop via the Amazon process, over 10 emails and at least 10 voice messages directly to the vendor, they ghosted me (100% UNRESPONSIVE!!). Customer service voicemail says the support staff is busy with other customers, but the truth of the matter is they never answer or respond!! This company goes by multiple names; they are the HP store on Amazon as PCOnline US...
see reviews for PCOnline 365 as well.
Avoid this company AT ALL COSTS!! Buy direct from the manufacturer!!!
- Rip off artists
Preferred solution: Apology
User's recommendation: Avoid as if they were Covid......at age 65 I can say this was the most frustrating and disasterous purchase I ever made
Can't log on to new desktop
New HP desktop from PCOnline delivered today.and cant log on because screen shows 'defaultuser0' and requires a password.
User's recommendation: Don't purchase from this company as they have no Customer Support.
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