PCOnline
PCOnline Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PCOnline has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid as if they were Covid.at age 65 I can say this was the most frustrating and disasterous purchase I ever made", "Don't purchase from this company as they have no Customer Support.".
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Verified Reviewer
Sold me a HP laptop that was after market modified
HP laptop was aftermarket modified from 32 GB RAM to 64 GB RAM and was not stated as such on Amazon when purchased. Would not stay online via WIFI connection.
Upon calling HP factory tech support, HP would not support the PC or honor the factory warranty once they discovered this. When attempting to contact PC Online to return the laptop via the Amazon process, over 10 emails and at least 10 voice messages directly to the vendor, they ghosted me (100% UNRESPONSIVE!!). Customer service voicemail says the support staff is busy with other customers, but the truth of the matter is they never answer or respond!! This company goes by multiple names; they are the HP store on Amazon as PCOnline US...
see reviews for PCOnline 365 as well.
Avoid this company AT ALL COSTS!! Buy direct from the manufacturer!!!
- Rip off artists
Preferred solution: Apology
User's recommendation: Avoid as if they were Covid......at age 65 I can say this was the most frustrating and disasterous purchase I ever made
Dallas, Texas
Can't log on to new desktop
New HP desktop from PCOnline delivered today.and cant log on because screen shows 'defaultuser0' and requires a password.
User's recommendation: Don't purchase from this company as they have no Customer Support.
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