Pcmag Shop
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Consumers are asking for reviews of this business
Wrong computer received
- - Wrong item sent; monitor broken.
- - Shipped item differs from the all-black item I ordered.
- - Photos of the received item are attached.
I received the computer yesterday (Monday 09/10/18). When I opened the box today I was disappointed to find that wrong item was sent. Wrong monitor which is broken to begin with. I have attached photos of the item received below. The item I ordered is completely different and ALL Black. See link to your website here
https://shop.pcmag.com/collections/electronics/products/dell-inspiron-22-326*-**-*-all-in-one-desktop-intel-core-i3-7100u-4gb-ram-1tb-hdd-win10-home-refurbished
I would like to resolve this as soon as possible and thank you in advance for your kind, prompt attention. Please contact me as to how you can rectify this situation.
Thank you
Laurie
Preferred solution: Full refund
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