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Junk, took my money for faulty equipment

PCI Auction Group - Junk, took my money for faulty equipment
Update by user Dec 19, 2021

To date, no word from PCI. No effort to resolve.

Item is a paperweight.

Had a professional HVAC repair person out to check and the unit has a major leak. I'm out the purchase price, the price of parts, and the HVAC service.

Original review updated by user Nov 19, 2021
Buyer beware! Just because the listing says...
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3 comments
#2185352

Still a 'joke' of a place to work with. Nothing from Better Business bureau yet.

Buyer beware. Nothing is at it appears.

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ID
#3080066 Review #3080066 is a subjective opinion of poster.
Loss
$1008
Preferred solution
Let the company propose a solution

Warn others about this company and their scam

I spent thousands of dollars with this company believing they tested their products. Everything they sent me was junk. This company is not honest with their listings First they say they try to test their products and describe to the best of their ability. Screws...
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1 comment
#2116366

Hello - We are sorry that you are not pleased with your experience. We pride ourselves on providing great auctions for both our sellers and bidders.

We know there are concerns when bidding online for equipment and take every effort possible to provide an accurate representation of the equipment. We take and post up to 10 photos and when possible, test the equipment to verify if it turns on. We provide detailed notes on the bid sheet about the state of the equipment as well as if it has been tested and is working or not. Our team is always available to help answer questions about auctions, and we encourage bidders to visit our auction site and see the pieces if they have concerns.

Our team would like to learn more about your experience and the claims about fees and charges however without a name we cannot contact you. If you were a seller or bidder in our auctions, please contact our office so we may speak further.

ID
#2629356 Review #2629356 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Complaint

FAKE ADVERTISED THEY DESCRIPTION ABOUT A TORTILLA MAKING MACHINE IS MISSING HALF OF THE MACHINE User's recommendation: Sty away
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1 comment
#2116365

Oscar - We are sorry that you do not feel you received an item that matched your expectations. Our team works hard to provide accurate descriptions and photographs of all items.

All equipment is photographed and documented on the bid sheet, and each listing includes up to 12 photos to clearly show the condition of the item. The tortilla machine that you received was exactly as pictured on our website and described in the bid sheet. Our customers receive great quality items while saving money at our auctions and continue to return as they are happy with both the price and quality of the equipment. Our goal is to provide a great auction experience for both our sellers and bidders, and we do not appreciate you slandering our business.

If you wish to discuss your concerns further, please call our office. Thank you.

ID
#2324810 Review #2324810 is a subjective opinion of poster.
Loss
$4512
Preferred solution
Full refund

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