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My most recent transactions with PC Richard & Son service repair concerning my stove have been horrific. Recently in Feb 2017 my oven stopped working and I put in a service call. I was aware that my warranty had run out, Fine! My dates may be off but on Feb 21st a PC...
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Went to PC Richard today to purchase the Kitchen Aid 4.5 qt. stand mixer. We saw a better price at Loews for $124.90 and asked the PC Richards sales rep if they would honor the Loews price. After much haggling with management, they told us that they could not honor the...
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offconsumerpissed

offconsumerpissed I've never understood why any store would use the price match gimmick. Oh, you can get milk for five cents cheaper 12 miles away? Cool! Go buy it there! I think the only peopl...

1.0
I didn't like
  • I did not like the attitude of the sales rep
#1011779
Reply to reviews
My 85 year mother bought a portable washer a couple of years ago. Ralph at the Manchester CT store that with the 3 year warranty P.C Richards would come out and fix any problems or replace it. An extra $300 The washing machine wasn't working and she called P.C Richards...
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Anonymous

Anonymous Worst customer service for appt to fix a new appliance.Don't buy at this store so u won't regret the *** treatment they give u!

Pc Richard And Son Customer Care Review

#985503
4.8
I recently purchased a TV and Matress from Arquillio . I could not be happier with my purchase and my experience . Arquillio was very knowledgeable and had outstanding customer Service . The Store Manager Jack was also very helpful . Much friendlier and better Priced than Best Buy !!
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Short Review for December 07, 2016

#968977
5.0
Babu is the best salesman that helped us purchase the products that we use he's always been courteous to my wife and I and every time we buy something at PC Richards we always look for him because he knows how to treat people I think your company is very lucky to have a person like him courteous and understanding thank you my name is Jocylina Aguilar
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Sales Review

#960575
1.0
Sammy Cruz stole more money from PCR then ever.Gregg Richard normally get drunk with strippers & take a 8 ball worth right up the nose.I hung out with management,and all these guys do is get coke up & *** high end hoes.
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Refrigerator Review

#950140
bought a 900.00 refrigerator..broke in 6 months....called them to fix it, they came. stopped working a month later..selling garbage...
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PC RICHARDS STORE#45 IN EAST BRUNSWICK NJ. THE WORST. RECEIVED TWO GIFTS FOR CHRISTMAS AND ONE ENDED UP BEING USED AND THE OTHER, WHICH WAS A STAND WITH A FIREPLACE INSERT BEING THE INCORRECT ONE. SO I REACHED OUT TO THE STORE AND TO ADVISED THAT THE STOCK PERSON GAVE...
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I put a layaway in July 2016 as I did in 15 and 14 with pic Richards in orange ct. the items I got were big ticket items. Around $2500. One such item was a 12.8 iPad Pro 128gig and service plan. $1000 item plus other big items. I paid around $100 per week some times...
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3.2
I liked
  • Service technician his name was tom
I didn't like
  • Not getting item i paid for and not getting a refund in time
  • Poor customer service
#983249
Reply to reviews
Been dealing with PCR 40 years buying for self, children now grand children homes. Bought a TV on the phone told Alex I needed Bluetooth technology he had me upgrade to $1,700.00 purchase. received it no Bluetooth they don't care. I called spoke to Andy I wanted a...
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Anonymous

Anonymous Item picked up by retailerstill waiting for Credit

2.9
I liked
  • Discussion at time of purchase
  • Discussion at time of sale
I didn't like
  • Being mislead
  • Sold the wrong thing
  • Being told it was my fault
#978903
Reply to reviews
I bought 2 appliances from them, a samsung refrigerator and a Kenmore dishwasher. The refrigerator supposedly makes cubed or crushed ice, You can't get cubed, everything is crushed. The interior is plastic that breaks (less than 2 year old refrig), and I can't get the...
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Anonymous

Anonymous only sears sells kenmore......

They have THE WORST Customer Service! I tried to purchase a fire place today in the cold winter weather. I didn't receive any "customer service" from the staff. They acted as if I didn't even exist. I walked around the fire places to attempt to get a staff person's...
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1.0
I liked
  • Clean store
I didn't like
  • Deplorable staff
  • Customer service
  • Customer service and delivery
#974039
Reply to reviews
purchased a microwave with a five warranty from march of this year until today its has been serviced 4 time concerning the same thing ---the control panel continues to short out---Oh it's and "LG" Microwave---when I researched the Microwave there were several...
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Contact PC Richard and Son

Headquarters Address:
150 Price Parkway
Farmingdale, New York 11735
United States
Phone:
(877) 727-1909
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Very poor service at this location. Walked in with my Visually impaired uncle on Thursday night never was greeted at the door seen one of the sales representative standing in the back on his phone asked where was the portable radios he never picked up his head from his...
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