Rob W Hfh

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Verified Reviewer

Complaint

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Im disappointed that I never got offered compensation for the loss of money it cost me on a non refundable plane ticket that cost me 378.00 for missing my flight because of the *** actions at the pharmacy. I didnt even get offered pc points and thats why I wont shop there anymore. But hey its only one loss know big deal for a big store that doesnt care.
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Loss:
$387

Preferred solution: Full refund

User's recommendation: Show consignment

David L Wzg

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Verified Reviewer

Not being able to reach people

Tried calling. Wrong hours Overload have to use website Took me two months get help Now I can't this write up until I add more words
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Pros:
  • No phone lines available when you need them

Preferred solution: Account help

Telsa K
map-marker Toronto, Ontario

PC Financial

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Years ago, I opened a bank account with PC Financial. They switched to Simplii Financial. I then decided to return to PC once they reopened. Big mistake! My chequing account acts as a credit card, thus limiting the stores I can use and won't allow cash back. I obviously didn't know this or I would have gone elsewhere. Now I will be. My internet banking is not working, for 2 weeks now, on any computer I have tried. I waited the usual 40 minutes or longer to speak to someone who then transferred me to tech support. Who had no idea why this was happening- although an agent told me a week ago their website was having issues. I'd advise others not to deal with this FiFind nancial institution.
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Jaice One
map-marker Toronto, Ontario

COMPLAIN

My name is Louise Harding, I am a SENIOR, I am 79 Years old I have been shopping at , Shoppers DRUG on 1780 , Markham Rd. In Scarborough, Ontario ,since it opened because it is close to where I live. I go there every Thursday for the Seniors Discount . Every week on that day, there is only one cashier and all the Seniors have to stand in line for a long, long time, self check doesnt work because it doesnt apply the discount , ( cashier has to leave her position and come to apply the discount, I have spoken to the Manager Ms. Rajvven several times about this !! Also store is not well stocked anymore , many other changes ( not for the better) Could you please investigate this situation for me! As I said I am a Senior and appreciate you helping me. Enjoy using the for points and cash discounts. Thank You.
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joan p Qku
map-marker Vancouver, British Columbia

I can't figure out pre-auth process

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your agent is going to send a registration form for me to complete and send back. i also asked if paper statements were still my preferred method. she said i will continue to receive them monthly when i show a balance. thanks, i was very pleased with her attitude and information.
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User's recommendation: my brain function is impaired, so going through the chat was too difficult for me to figure out. an agent was my best choice, but it’s a long wait.

Van P Fso

Lost and can’t find my card

Around my bed but couldnt find . I booked a flight to see my sister in Paris few days ago and one day after I couldnt find my card I have been trying to find but no results
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Martha R Tvo

Pc master card transaction canceled

Placed a transaction with out time sharing included and the y mislead us because it is time share .we paid 140 us to have someone absorb our time to sell us time share please cancel transaction
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Patricia M Htc
map-marker North York, Ontario

Clarification between my two accounts

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My ongoing complaint is a lack of accessibility to PC financial representatives. I am not talking about the long wait on the phone, although Im not happy about that. My big issue was not being able to get help when I was in a potentially dangerous situation in Nigeria, and could not get my limit raised in order to get a ticket home. The only available representative I could access, while giving me lots of sympathy and wishing me good luck, told me his only recourse was to send a message to the Public service department that I needed help. Unfortunately for me, it was a late Friday afternoon and they had all gone home for the weekend. I did get a call on Monday, telling me that they would raise my limit, but by then I had managed to claw my way home.
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Loss:
$3000
Pros:
  • Accepted in most most places
Cons:
  • Poor accessibility to pc financial reps

Preferred solution: Apology

Patricia M Htc
map-marker Warragul, Victoria County

Between my two accounts

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One has been deactivated. My ongoing complaint is that the company does not have a crisis center. Two months ago I found myself in an African country in a potentially dangerous position, and could not get clearance to go over my limit to get a flight home. When begging the only available pcfinancial!PC financial representative for help, his only recourse was to send a request to the customer service department which had already left for the weekend. Shame on you PC Financial!
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Loss:
$3000
Pros:
  • Acceptable in most places
Cons:
  • Poor accessibility to company representatives

Preferred solution: Apology

User's recommendation: Never rely on this company to let you go over your limit regardless of your past history and crisis situation. I got stuck in Nigeria in a potential dangerous situation and could not rely on PC to my limit so I could get a flight home.Never rely on this company to let you go over your limit regardless of your past history and crisis situation. I got stuck in Nigeria in a potential dangerous situation and could not rely on PC to my limit so I could get a plane.

Ajay S Krj

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Verified Buyer
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Verified Reviewer

My loan paid but cibil score over due

Presidents Choice Financial - My loan paid but cibil score over due
This account is showing overdue in my CIBIL even though I have paid it. I also have its NOC. So please remove this account from my CIBIL and get my solution done as soon as possible.
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Preferred solution: I paid my loan amount but civil score activate

Anonymous
map-marker Halifax, Nova Scotia

Nsf fees

I live on a fixed income and I can't afford 40.00 for an NSF fees.I wanted to know were this was my first NSF fee if you can wavier the fees so they can go back into my account.Thank You Ps the only reason why I'm emailing you and not talking to you on the phone is because I've tried many times and can't get through
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Zyriah Sfa
map-marker Tauranga, Bay Of Plenty

My card is not allowing me to use

Why is my card not working internationally. I would like to use my card here in NZ but it doesn't always work
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Harpreet Singh P Ylp

Cibil srore not closed

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Presidents Choice Financial - Cibil srore not closed
Presidents Choice Financial - Cibil srore not closed - Image 2
Please help me my cibil srore romove then closed account I have new buy all over payment done but not remove cibil score
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Preferred solution: Please help me

Nelly Marlene S

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Verified Reviewer

I want to close my account

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I am unable to get in touch with Customer Service to close my account. Every time I get a new statement I have a new charge. I paid off my account today I would like to close it today.
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Preferred solution: I would like to close my PC Mastercard account now today.

Nirmal B Owt

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Verified Reviewer
| map-marker Bethesda, Maryland

I am in California USA for 7 days and I misplaced my credit card. Please look into this situation any unwanted transactions you can block. I would not be responsible. Thanks

Please see my previous notes as I misplaced my credit card. Please check the transactions from 22 November as I am in California and didn't use the card.
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1 comment
Gabrian Umq

CAn I please ordered black mattess in a full size bed

Anonymous
map-marker Hawkesbury, Ontario

No statement yet

Hi we did not receive our monthly statement again to know how much we owe & the date it is dew, thank you, moniquetheriault@***.com 613-632-****
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About

Related Companies

George Weston, No Frills, Loblaws Grocery Stores, PC Optimum, No Name Canada

Summary

President's Choice Financial banking is a banking service which is provided by Loblaw Companies (a supermarket chain). Several different organizations offer individual financial services under the President's Choice Financial umbrella. Those services include most standard bank products (cheque accounts, savings accounts, loans, mortgages) are provided by the Canadian Imperial Bank of Commerce (CIBC); MasterCard services are provided by President's Choice Bank, a wholly owned subsidiary of Loblaw Companies; Insurance is provided by PC Financial Insurance Brokers Inc., a wholly owned subsidiary of Loblaw Companies. President's Choice Financial banking does not offer business banking services. President's Choice Financial banking was founded in 1996. The company is headquartered in Toronto, Ontario, Canada.

Presidents Choice Financial reviews and complaints

Presidents Choice Financial is ranked 122 out of 1246 in Banks category

Area Served

Canada

Payment Methods

MasterCard

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