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Payoff

Payoff

www.payoff.com
What is your customer experience with Payoff?

Payoff Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Payoff has a 2.2 star rating from 3 reviews and consumers are mostly dissatisfied; recent recommendations include "Don't do it" and "Please don't take loan.this is company totally frauding". Payoff reviews mention loan delays and poor customer service.

Key Takeaways for Future Customers

  • Expect potential delays in loan disbursement and payoff processing.
  • Be prepared for customer complaints about rude representatives and dropped calls.
  • Document payments and ask about refunds if funds are recharged without credit.

Negative Feedback / Risk Areas

  • Repeated reports of loan not credited and frozen accounts.
  • Billing and refund issues after wallet recharges.
  • Poor customer service and abrupt hangups.

Positive Feedback

Some reviewers mention approved loan offers, though follow-up and clarity are inconsistent.

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Show reviews that mention
loan customer lacks loan details confusion sir hii case lakhs wallet
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Anonymous
map-marker Oneida, New York

I want a payoff emailed to me on a lease buy out

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Waited for 4 days have not received it yet. I will never recommend Kia finance to anybody again. Trying to buy my car

User's recommendation: Don’t do it

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Floyd H Jhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments

Customer representative hang up on me could understand her and she was very disrespectful all because she couldnt answer a simple question

Preferred solution: Apology

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Ramesh S Ywx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Loan not yet credited

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AI Highlights
  • - Applied for a 3 lacks loan on March 12; wallet recharged with 2 lacks.
  • - No loan received after 60 days; please arrange loan or refund recharge.
Contains 10 confidential files for company representatives

On March 12th i applied 3 lacks loan. For 3 lacks loan I recharged wallet 2 lacks.the payoff customer said that waiting 60 days waiting for loan.even waiting for 60 days I didn't get any loan.please arrange my loan.otherwise plz send my recharge amount.thanks

Loss:
$200000

Preferred solution: Full refund

User's recommendation: Please don't take loan.this is company totally frauding

View full review
Komal S Yez

My account is freeze please release it

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AI Highlights
  • - Payoff loan approved, but I was asked to transfer 1,45,000 rupees for various fees.
  • - I still don't understand the loan process and am seeking help.

Mera payoff loan aproval ho gaya hai lekin kai prakar ki samaaya batate huye mujhse 1 lakh,45 hajar rupye transfer karwa liye hai mujhe abhi tak loan ki prakriya samajh nahi aa rahi please meri samaaya ka samadhan kare

Loss:
$145000

Preferred solution: Full refund

View full review
Shafeer E

Loan details

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Contains 1 confidential file for company representatives

Hii sir.. this is your agent..

i have offer 6 lakhs.. thats true or false.. please call me or text ..

infor me.. i have confusion this case

Cons:
  • Nthing

Preferred solution: Apology

View full review

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