Payment Depot
Payment Depot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating with consumers mostly dissatisfied and a 100% unfavorable distribution; reviews state No pros, label the company scammers, and cite a price level of this organization is high. Payment Depot reviews note persistent billing and customer service failures.
Positive Feedback
No pros noted in customer comments.
Negative Feedback / Risk Areas
- Recurring billing after cancellation and denied refunds, a frequent Payment Depot customer complaints theme.
- Sharp membership fee increases and lack of response from customer service.
Key Takeaways for Future Customers
- Expect potential billing and refund disputes; document cancellations and charges.
- Compare processors for lower or no membership fees before subscribing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating with consumers mostly dissatisfied and a 100% unfavorable distribution; reviews state No pros, label the company scammers, and cite a price level of this organization is high. Payment Depot reviews note persistent billing and customer service failures.
Positive Feedback
No pros noted in customer comments.
Negative Feedback / Risk Areas
- Recurring billing after cancellation and denied refunds, a frequent Payment Depot customer complaints theme.
- Sharp membership fee increases and lack of response from customer service.
Key Takeaways for Future Customers
- Expect potential billing and refund disputes; document cancellations and charges.
- Compare processors for lower or no membership fees before subscribing.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jerseyville, Illinois
I cancelled my account months ago and I'm still getting billed!
- - Payment Depot and STAX billed me $31 monthly service fees after I canceled months ago.
- - Support calls promise refunds but take no action.
They said that would give me a refund. However, I have not seen this happen to date!
Payment Depot and their sister company STAX are total SCAMMERS! I have not done business with them for months.
I canceled my account months ago and they continue to bill me $31.00 for monthly service fees! Every time I call them, they give me empty promises with no action to refund me and stop ripping me off!
- There are no longer any pros
- Are scammers
Preferred solution: Full refund
User's recommendation: Don't Ever Do Business With Payment Depot Unless You Want To Be Ripped Off!
Baltimore, Maryland
MEMBERSHIP FEE IS 4X THE COST
- - Two messages to adjust an account to restore the original $20 monthly fee; current fee is $80 (Feb–May).
I called into your office on two different occasions and left messages in hopes that I would get a call back to have my account adjusted due to the membership fee went from $20.00 per month back on Feb 2022 to $80.00 per month Feb- May. There are many other credit card companies offering no membership fee at all and I jest was asking to be brought back to my original monthly fee.
If this does not end up getting corrected I am changing my processing company. Please contact me at the phone number listed below.
My MERCHANT # 534703****16578
Raquel Campanelli
JMK and Sons Services
Office 410-592-****
User's recommendation: Customer service still has not contacted me after several attempts and days.
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