Thomas S Ejq

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Late response from financial services

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I was contacted 16 days after I received a loan from payment 1 financial and from my understanding, it was supposed to have been deducted from my account. Instead, I got a call for the last 11 days stating that I have to pay a late payment because they didnt withdraw the money out of my account like they were supposed to have. I just got a new phone today and instead of contacting them, I decided to contact corporate 1st and then contact them, so they were aware of what was going on.
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Preferred solution: Apology

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