Maureen E Vae

Claim

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I also was duped by the rep who sold me a bill of goods! No way to contact this company yet they continue to take payments for a bogus service! Have denied every claim thus far inc what CLAIMS to be covered! Want a FULL REFUND!!!Run
View full review
Loss:
$2641
Cons:
  • Mechanic does not work with 3rd party warranties
  • No communication decline any claims

Preferred solution: Full refund

User's recommendation: RUN!!!

Cassian Jhl

Scam and I want a refund

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Payless Repair Bills called me up telling me they offer coverage on my whole engine. For only a $100 down then in the next 3 months I will only have to pay $141.00 per month. Michael ext# 202 said that a packet is being sent... that was 3 weeks ago from this date today. I reported Payless Repair Bills to The BBB.
View full review
Loss:
$100

Preferred solution: Full refund

User's recommendation: Scam

1 comment
Andy2023

Can you please provide me a phone number of this company? Nobody answers at (844)409-0052.

Basim S Wpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

Inability to secure refunds for policies declined within 30-day review period

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Original review Nov 08, 2022
The salesman misrepresented to me that OEM parts would be used in repairs when selling me the extended warranty products for my two vehicles. After reviewing the contracts I realized this would not be the case. Additionally, the contract listed all the reasons they would not cover repairs, which included "heat" as a source for the failure. I sent letters to EFG, the administrator, and to Payless Auto Repair. The letter to EFG was delivered and the policies were cancelled within the 30-day review period, but the letter to Payless was returned for insufficient address, though it was addressed as indicated in the contract. I called Payless and was told I needed to add "Suite 122" to the address. I sent that letter back through and a second letter to indicate same. Both letters were again returned for insufficient address. A Payless customer service representative told me they would not refund the money for the first month's payment charged by MEPCO to me without a written notice. I've disputed the charges with my credit card company. Also, they charged me a service fee of $49 for each contract which they say is not refundable. By the way, that money charged against my credit card account by MEPCO was within the 30-day review period. My advice, stay clear of these uninvited car warranty solicitors.
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User's recommendation: Hang up the phone when you get a call from someone who is selling a car warranty!

1 comment
Guest

Hi. Can you please give me the complete address to send my cancellation? Thank you.

Anonymous
map-marker Lebanon, Oregon

Fraud

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I called to cancel in Sept of 2021. They admit to having received my call. I sent in a form to cancel because they said they have to have proof my vehicle was destroyed from the insurance company. 4 months later they are still charging me. ( I would have acted sooner but was recovering from the accident and not in the best shape to deal with things) I have never filed a claim, just wanted to cancel policy, of which I was told I would get a prorated return, when I was signing up for service, if I ever did cancel. I ask for another form to mail in and today it was returned, after 4 months, with the postal sticker saying undeliverable and no forwarding address on file. The last call I made to them, they said they did not do refunds, even though they admitted to knowing my pickup was totalled in Sept of 2021. Also, even though I had proof and was including such from State Farm. "We dont do business that way" is the exact quote from the man i spoke with on the phone. They charged me over $600 after they new it was totalled, tell me they wont refund any payments they charged me, say they never received my first form letter cancelling policy and then move and dont have a forward to get the second form that was addressed to the location on the form. If this is first rate fraud, I dont know what is.
View full review

User's recommendation: Do not buy, hang up immediately and block their number

Anonymous
map-marker Brooklyn, New York

SCAM....not a company or affiliated in any way

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These 3rd rate pawn shop idiots with a usps account send letters out once a week and call all the damn time to get you to take on an extended warranty for a car you do not own/ may not own anymore. If you try to get them to put you on a DND list you spend an hour in telephone *** and it still will not happen. If I could find these nameless/faceless goons I would sue them!
View full review

User's recommendation: Stay far far away!

Anonymous
map-marker Austin, Texas

Scam mail

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Payless Repair Bills - Scam mail
AMy brother has been dead for 12 years, so how does he have a 2015 Honda cross tour? Yall bought an outdated list, scammers.
View full review

User's recommendation: Avoid like the plague

Stephen C Het
map-marker Conroe, Texas

Payless Repair Bills does not honor their warranty contracts. There reasoning is if it breaks on your car like a water pump it was preexisting for many months. An mechanic would not say that.

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The contract is a fraudulent contract not counting the 30 days correctly for an active warranty. They say 30 days it was 32 days on my contract which they incorrectly calculated days wrong.
View full review
Loss:
$800

Preferred solution: Deliver product or service ordered

User's recommendation: Do not do business with Payless Repair Bills.

Jimmy G Qzn

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Verified Reviewer
|

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Supporter

Company refuses my request to Cancel Contract

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Updated by user Aug 09, 2021

C/S. 844-409-****.

Will not return my calls.

Actual address isPayless Repair Bills701 Northpoint Parkway#315West PALM Beach, FL 33407Administrator/Obligor: Carguard Administration, Inc.1776 N. Scottsdale Rd, #2827Scottsdale, AZ 85252(8**) **7-0870

Original review Aug 09, 2021
I agreed to vehicle warranty 8-2-21 based on letter received through mail. Paid $195.00 and to pay $131.88 for 24 months, which would give me the Platinum Deluxe coverage for my vehicle for 60 mos/50,000 miles. I learned the co's name was Payless Repair Bills and the administrator is CarGuard, which was not shown on my Final Notice letter received. After we hung up, checked several sources, realized this co had some very negative reviews. I spoke to Marvin 8-3, who would not allow me to terminate except with their form. Will mail. WOULD NOT EMAIL. I Have Not received yet, 8--9.
View full review
Loss:
$195
Cons:
  • Negative reviews

Preferred solution: Full refund

User's recommendation: Read reviews before talking to this company.

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