
Payless Furniture
Payless Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Payless Furniture has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Damaged merchandise
Delivered damaged and need to return . Please advise me on how to go forward with the return. Thank you
Preferred solution: Full refund
Buyer BEWARE
No service! Poor quality recliner!
DO NOT WASTE YOUR TIME OR HARD EARNED MONEY! Furniture is JUNK!
Racist owner is using his *** furniture shop as a soapbox for hate-speech
I had the same problem!
I always speak up against *** like this, and it bothers me that for the first time ever, I was so shocked that I didn't say a thing, I just stood there with my mouth hanging open.
I'd just bought a bed from him, and while he was ringing up my order, he started ranting about black people (he used the n word) ruining Kansas, esp Lawrence. WTF? Did he think that a white customer would welcome his comments? Do enough white customers react favorably to his diatribes that he thinks every white person will agree? Is so, shame on them (and yes, shame on me for not speaking up). His view is so shockingly ugly, so hateful, that I will NEVER shop there again.
And fyi? Moral conservatism? Are you kidding me? Thank god people like you, on the wrong side of morals and history, are on your way out. Why do racists always equal hate as free speech?
People are voting with their pocketbooks and using the internet as an informative resource to make empowered financial choices. Horrible people are going to lose money, which is good and right.
(the racist commenter should acquaint himself with Lawrence history; maybe he'd be happier in Missouri)
Bob is a rude, offensive bigot. Do not go to this business.
When i was at the counter paying for a purchase at Payless Furniture, I was having a friendly conversation with an associate about K-State and KU. Bob suddenly chimed in, very loudly, saying that he doesn't like Lawrence or KU because Lawrence "has the highest percentage of *** people in the state".
He went on a rant about how KU and Lawrence are trying to attract *** people and how disgusting that is. I was shocked to say the least.
No one in Lawrence should go to a store who's owner feels this way about your town and University, and especially because he is a raving bigot.
Disgusting
I would NEVER spend a penny at this business. The owner Bob Fyfe has become disenchanted with the community that supported his business for DECADES so he made a huge show of insulting the residents by plastering the business trucks with signs saying things like "Goodby Obamaville" & "EVEN RETARDS WANT TO BE FREE."
If he calls the residents/customers "RETARDS" in public, imagine what he calls people who don't look/sound like him, in private...Other customers have complained about him calling black customers n*ggers.
If you hate special needs Americans & you're a racist - Payless Furniture is for you! If you're a decent human being, you'll wanna pass.
Bob Fyfe and his business are both failures.
Purchased item that was never received
I made a purchase for a delivery of an item that was never received. I bought 900 dollars of furniture from payless furniture and the delivery never arrived.
I purchased a sofa, a loveseat and a mattress with box springs. We waited all day for our delivery. When I called to question why, I was told the item I paid for did not exist. Despite it being on my ticket, they were not going to send me my items.
The merchant was rude and unapologetic. The owner hung up on me twice.
The merchant has not refunded my money and I am afraid I have been a victim of fraud. Here is the information:
02/17/15 PURCHASE PAYLESS FURN LAWRENCE KS
Preferred solution: Full refund
Review in Furniture and Decor category from Plainfield, Illinois
Best furniture store in Lawrence is leaving. Sad to say but his words are true.
Horrible customer service
This store does seem to offer decent budget furniture at budget prices, but I will absolutely never shop there again. For me it all comes down to how unbelievably rude "Bob" the owner was to my wife and I.
I'm in business myself and understand that customer service can be difficult (sometimes the customer isn't always right) but Bob's attitude was so far beyond the pale that he's hard to take seriously.
We had asked about his return policy and explained our situation (two items were still in the original packaging and we just wondered if a return was possible). He then launched into a tirade about how "offensive" it was to him that we would even ask.
I tried to tell him that we just didn't know what the return policy was and that we would abide by it but he didn't even give me the chance and hung up on me. Never again will I even consider buying from this business again.
Utter disappointment and unreliable owner and employees
My husband and I went to Payless furniture January 7th 2013 and picked a mattress set and paid the extra $20 fee to have the set delivered to our home. At time of check out we paid cash and set up a delivery appointment for between 5-6pm.
The first sign that we should have taken our money and our business elsewhere was when the associate tried to give incorrect change and nearly refused to check her math. We did eventually receive the correct change and set out to go home Nd await the arrival of our new mattress set. After the appointment time had passed and my husband had to leave for work I called the place of business to check on the delivery (no one had called to let us know that they may be late). The associate Stella informed me that the driver "just left" this was at 6:10.
I asked if they would be refunding the delivery charge since they were not able to meet there commitment. When Stella asked the owner, Bob, he began yelling on the back ground and could be heard saying he would just pack the stuff up and bring it back to the store and that he would not refund the charge. This was horrible enough service, but then he proceeded to tell Stella to hang up the phone, which she did all the while holding on to my money. I was finally able to get back through on the phone to ask that they please deliver the product that I paid cash for.
They did confirm that they would deliver the furniture, but it did not show up for over another hour.
Keep in mind that this delivering was in town and should not have taken more than 15 minutes from the time they left. I do not recommend anyone doing business with this scummy business and would be glad to see them close the doors forever, they do not deserve your business and do not appreciate it.
Companies Similar to Payless Furniture
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Don't send him to my state of Missouri, he wouldn't survive an hour over here pulling that ***.