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I went to EZ CAR rental in order to pick up a car and they have a policy that you can't drive over 150 miles I declined the car and the reservation was cancelled. The *** customer service representative that they called the manager told me that they would book, me however the daily rate that I was getting would be doubled. I told them that I would like to speak to a manager. He acted as though I was acting out of my character and began speaking...
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#1005534
I was definitely cheated. On 10/20/2016 I arrived at Phoenix Sky Harbor International Airport ready for my reservation. After giving the guest attendant my name for my reservation he says oh we're all out of economy cars. I had on my Green Bay Packers pajamas (I had a long flight) he says oh you're from all the way up there, you must have money laughing. I immediately corrected him, no sir I do not. I'm a broke single mother here trying to...
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Please beware of payless car rental. Picked up car @ payless Denver Int. Airport @ midnight oct 18th. I had a reservation and it stated total cost would be $696.00.Ashley waited on me. She gave me a long sheet with a lot of fine print and had several places for me to initial. When looked at the total it was $1269.00 and when I questioned her about she said the extra amount would be credited back to my card when I returned the car. I brought the...
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Short Review for February 19, 2017

#1010686
1.0
Our filthy arrived 40 minutes early- we were told we could leave and come back 40 minutes later because we prepaid for. 1030 pick up OR get another car for 5.00 a day more - such a scam job
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Short Review for January 12, 2017, Other

#989741
1.9
It still has not been resolved
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Payless Car Rental Car Rental Review

#989392
1.3
Rented from them. Moved without telling me when returning the rental. Charged 2.5 times the rate when reserved. Left me haning at Orlando airport when they were off airport when I rented the vehicle. Got stuck with a $120 taxi because Uber driver would not come to airport.
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Payless Car Rental Car Rental Review

#972643
1.0
I rented a car from payless San Diego airport location and they NEVER charged me. Now they are trying to charge me 750 for their mistake. And the manager is extremely rude. Not to mention that I've had to get a jump 3 times. I wouldn't advise anyone to rent a car from there.
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The WORST experience EVER!!! Please do not use this rental car place. It is a total scam!! I selected this rental car place to rent a car while I was vacationing in FL. The price was cheap $7.51 a day for a Nissan versa. I made the reservation online and the total came to a little over $45. My husband and I arrived to the Payless rental car counter in the Orlando airport around 10 am on a Wednesday. There were 3 agents assisting 3 customers when...
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The customer service in the Atlanta airport is horrible. This guy who says his name is Malcomb (after I asked him three times for his name! he would not tell me his last name) was very disrespectful and rude to me! I asked the lady who worked side by side with him his name and she said "we are not allowed to give out our names" I had to rent a car after EZ car totally screwed up my reservation! I was tired my bags were lost I was rerouted to...
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I didn't like
  • Man who assisted me
#988042
Payless Tampa airport - reserved brought Hotwire: I usually avoid Renting with Payless but did this time because it was emergency and good rate. Employees were nothing but rude and deceptive. Counter person gave me 4 contracts to sign before she actually gave me the one with the price I had agreed to even though I was very clear that I wantedNO extra fees - insurance etc. she also charged me for a tank of gas and said the charge would be removed...
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NO ONE can help you at the desk. They make you call a number and then that person opens a ticket and then you get an email like below: (harder to look someone in the face and take their money unwillingly, but easy to do via email.) SHADY. The guest states that she got charged for roadside service which she had declined. The agent at the counter agreed that this was not signed for but could not give her a refund because the contract was closed....
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I will never rent from these people again. They charge you all these fees that are not listed when you reserve the car. When you ask them about it, they try to side step and not answer the questions. At DFW they charge an extra $5.99/day. So they may be cheap, initially...but end up costing more in the long run. I was told that every rental company at the aiport charges this....found out this was a LIE. Then I turned in the car a day early, and...
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I rented a car on December 2nd for a little over a week . I was quoted $177.** the car was to be returned on December the 12th instead it for returned on the 10th. I got the receipt looked at the top part only and it said $116.00 so I figured because of returning it early some was taken off the price . Well I viewed my cc and it showed $256.** So I look at my receipt again and low and behold alot more charges . I was not asked about anything I...
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Contact Payless Car Rental

Headquarters Address:
Payless Car Rental
2350 N 34th Street North
St. Petersburg, FL 33713
Phone:
(800) 729-5377
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Companies similar to Payless Car Rental

I would not recommend this company to anyone. The customer service is below average and they advertise false quotes. They "quote" you a good price and charge you double or more. I recently rented a car from Payless and they gave me a quote of $149.99 for 7 days this was supposed to be including everything. I go and get the vehicle and they end up charging me almost $450.00. I decided I only needed it for one day and they still charged me...
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