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Paya

Paya Reviews

paya.com
What is your customer experience with Paya?

Paya Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Paya has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and recent recommendations count is 1. A reviewer reports nonreceipt of an item and a $17.94 refund request.

Key Takeaways for Future Customers

  • Paya reviews indicate issues with delivery confirmation and refunds.
  • Expect to escalate to external channels if customer service does not resolve billing or refund disputes.
  • Consider payment method protections before using subscription or auto-ship options.

Negative Feedback / Risk Areas

  • Customer complaints about items marked delivered but not received.
  • Reported refund delays and threats to contact the Better Business Bureau.
  • Potential lack of responsive customer service for dispute resolution.

Positive Feedback

No positive feedback reported in the available review.

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Penny L Abx

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Verified Reviewer

I haven’t received my item I don’t want so I would like my refund back

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have not received my item and it says it was shipped and delivered I would like my refund of $17.94 back onto my debit card or I will go through the Better Business Bureau

Loss:
$1794

Preferred solution: Full refund

User's recommendation: 1

View full review

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