Don't sucker into Pay360 online transactions

Don't get suckered into Pay360 transactions on the net! Pay360 is apparently a processing service separate from online sellers. When I found a unexplained charge on my VISA card, I tracked the transaction back to pay360.com for some outfit called "Burnbury", and attempted to contact them for information. Big mistake! They will not provide a human even in chat; only their own blind (you don't know where the email is going) "support" utility. I got back a response direct from the unidentified vender that my service was being "locked out" (yah? so what?), but zilch info about who made the charge so that I could even determine that it should be contested. After voicing this additional complaint in a separate support ticket directly to Pay360, I found that both my "support" tickets were "closed", apparently to their satisfaction. I remain unable to verify any information about money taken from my visa account, and my only recourse is to cancel the card and reassign all it's auto-draw venders. Be advised that when the fine print on some online purchase says "processed by pay360", you are in "buyer beware" territory without the teeniest, slightest bit of defense if anyone (seller included) decides to charge you illegitimately or make re-occurring charges when you clearly opted out of them. Pay360 seems to cater to sleazy sites, so the next time you are hot to get *** or something equally upstanding, keep in mind that it isn't a good idea to use your visa card for anything.. absolutely anything online. You will be left holding only the same thing you were when you started.
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ID
#198849 Review #198849 is a subjective opinion of poster.
Location
Villa Park, Illinois
Loss
$34

About

Pay360 Privacy Policy
Capita Software (CS) is committed to protecting The Client's personal information when The User of company services are using Company's services. This Privacy Notice relates to Company's use of The User's personal information when Pay360 contact The Client or The Customer make contact with Website in relation to one of Pay360's' products or services. In order to provide The Client of Pay360 with the full range of services, The Company sometimes need to collect information about The User of Website Whether Pay360 will disclose The User's details to anyone else. Website are committed to safeguarding The User's personal information. Whenever The Client provide such information, The Company are legally obliged to use The Client's information in line with all applicable laws concerning the protection of personal information, these laws are referred to collectively in this Privacy Notice as "data protection laws". Capita Software (CS) is the Digital Products Division which along with other Divisions forms part of the wider Capita plc Group.
To read more: https://www.pay360.com/privacy
Summary

Being open 24 hours a day and 7 days a week, Pay360 gives a customer support to people who have questions about the credit card statement or have a complaint against the work of some huge payment gateway companies. Pay360 also carries out web-support for the different sites and has three main positive features like being safe, fast and reliable. People can e-mail or use an on-line contact form where it is necessary to leave such data as the full name, e-mail, last 4 digits of the credit card, date and amount of purchase and the claim. It is important that on-line consultants give information only to the card owners and check their personality by special questions. Pay360 treats each customer personally and strives for arranging all claims in the shortest time and with the best results.

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