Pawz
Pawz Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pawz has a 1.5 star rating based on 4 customer reviews and consumers are mostly dissatisfied. 100% of users would likely recommend Pawz to a friend or colleague.
Key Takeaways for Future Customers
- Many Pawz reviews note persistent customer service problems and unreachable phone support.
- Frequent issues with sizing, wrong items, lost or delayed shipping, and slow exchanges or refunds.
- Price level reported as high relative to service and shipping reliability.
Negative Feedback / Risk Areas
- Customer complaints about no working phone number and unresponsive support.
- Multiple reports of wrong orders, missing shipments, and delayed or denied refunds.
- Sizing problems: items running small causing exchange requests.
Positive Feedback
Customers mention Pawz helps animals and offers quality items tied to a good cause.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pawz has a 1.5 star rating based on 4 customer reviews and consumers are mostly dissatisfied. 100% of users would likely recommend Pawz to a friend or colleague.
Key Takeaways for Future Customers
- Many Pawz reviews note persistent customer service problems and unreachable phone support.
- Frequent issues with sizing, wrong items, lost or delayed shipping, and slow exchanges or refunds.
- Price level reported as high relative to service and shipping reliability.
Negative Feedback / Risk Areas
- Customer complaints about no working phone number and unresponsive support.
- Multiple reports of wrong orders, missing shipments, and delayed or denied refunds.
- Sizing problems: items running small causing exchange requests.
Positive Feedback
Customers mention Pawz helps animals and offers quality items tied to a good cause.
Media from reviews
Turn one complaint into a collective action
Monroe, Michigan
I need to exchange my order
Well they could have a phone number to call and actually talk to someone i just received the shipping label and i sent the x larges back now I'm just waiting to to get my larges back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey have a wrong number posted on their website you can’t get through on it!
- - The system asks for your email and a code before dialing.
- - The number you dialed does not go through because it is the wrong number.
I tried placing a call and the call wont go through after they ask for your email and for you to enter code. You have to put all your information in and then you get to dial the number and the number doesnt go through because its the wrong number.
Preferred solution: A actual phone number that works so I can speak to a person
I can’t get a hold of anyone.
- - Order received; I needed a bigger jog pant size because they run small.
- - The shorts are true to size.
- - I received a text about my order; no answer after I replied.
I received my order. I needed a bigger size jog pant.
They run small. The shorts are the right true to size. I even received a text message about my order and to text for any questions and I did! No answer.
I have 30 days. Hopefully I get a hold of someone before then!
User's recommendation: Watch the sizing in pants. The pants are more smaller than some companies. A large is like a medium.
Nebraska City, Nebraska
300.00 bucks they didn’t send my stuff
- - Ordered 3/25 and never received; the mail loss claim is denied.
- - Replacement promised for 4/8; by 4/24 nothing received or replied to.
I ordered 3/25 and never got said they got lost in mail not true it never even went to the mail! Said they replace on 4/8 its 4/24 and still nothing no reply to any new emails. Im being ignored ask for money back said they dont do that.
User's recommendation: Don’t buy
Wrong order arrived
The shirt I ordered is a 2XL and it was delivered in a small. I need to get the sweatshirt a 2XL. I have no use for a small.
Preferred solution: Exchange on size
Mistake on my order i just put in
- - The site set the wrong hoodie size.
- - No option to change it.
- - I like the products; customer service is poor.
I ordered a hoodie and the web site put in the wrong size after I put in the size I wanted and gave me no chance to change it and calling did not work said phone number has been changed l like products but customer service sucks
- Quality items and a good cause
- Customer service availability
Preferred solution: I want the correct size for this item sent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered the wrong size
I just order a sweatshirt and I ordered the wrong size. i need a extra large. I order a small and need a extra large in the hooded sweat shirt that I just ordered
Preferred solution: I just want to change the order size to a extra large and not a small
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received exchanges for wrong size
Returned 3 crew sweatshirts as they didnt fit. Have not received exchanges.
I have no other questions. Just waiting on my exchanges
Preferred solution: Exchanges you have received my returns
Checking on order
- - Checking order status with tracking.
- - Product not shipped; phone unreachable.
- - Ordered online 9/20; prepaid; origin Canfield, Ohio; Parma, Ohio.
Checking on recent order with tracking number. Product not shipped.
Telephone number given is not found when called. Product ordered on 9/20. Product supposedly comes from Canfield, Ohio.
Im in Parma, Ohio. Ordered online, already paid for.
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT ORDER FROM THEM. UNLESS I HEAR OTHERWISE SOON. They’re family-owned.
Chestnut Hill, Massachusetts
Shirt issue
- - Sunflower Pawz Shirt order not received.
- - No customer service response since April.
- - Request olive green shirt with a large sunflower.
I ordered a Sunflower Pawz Shirt and did notReceive it at all I'm still waiting on a Response from customer service, I can't believe that I haven't heard Anything at all this has been since April it's now about to be July I'd truly Appreciate it if you could Correct and dux this Issue and Send me the Correct T shirt that is olive Green and has a Big Sunflower ontheFrontoftheshirt Natasha Spear please call me at 814.897.5884 thanks so kindly or email me at Natasha Spear 42@***.com
Philadelphia, Pennsylvania
Trytoorderg
Callesdmondaytoplaceorder thereisonepersonworkingtherenowtheysaidtheywouldcsllrightback I left 15messagesnoonecalledbackbewarebeware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t receive my order!!
Hello my name is Dana kowalski my order number 739317 I havent received it! It says delivered help!!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHORRIBLE - Ordered a week ago. Received email immediately saying thank you for your first order - No tracking #. Emailed Cust Support - came back undelvierable called - no answer - did chat no
- - I ordered a week ago; there is no tracking; I received an immediate order email.
- - Support is unresponsive; money taken; BBB report planned; scam.
HORRIBLE - Ordered a week ago. Received email immediately saying thank you for your first order - No tracking #.
Emailed Cust Support - came back undelvierable called - no answer - did chat no - answer - Really thought you guys were legit - Reporting to the BBB - took my $$. Sad - sad sad.
I can't give zero stars otherwise I would - SCAM
- Everything -
Preferred solution: Full refund
User's recommendation: DO NOT ORDER
Wrong item Ino help with exchanging item! Wasted money
- - I bought a sweatshirt thinking it was zippered.
- - I can't find zipper options on the site; support gave no help.
I purchased a sweatshirt I thought it was a zippered sweatshirt. It was not I called to exchange it and they told me that you did sell zipper ones on the website .I could not find them.
I called Back ,absolutely no help!
now Im stuck with a sweatshirt I dont want and if I returned it ,Ill lose most of the money I paid out! Help please!
- Helps animals
User's recommendation: Beware
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