Jennae Eeg
map-marker Fort Wayne, Indiana

I can’t get a hold of anyone.

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I received my order. I needed a bigger size jog pant.

They run small. The shorts are the right true to size. I even received a text message about my order and to text for any questions and I did! No answer.

I have 30 days. Hopefully I get a hold of someone before then!

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User's recommendation: Watch the sizing in pants. The pants are more smaller than some companies. A large is like a medium.

Anonymous
map-marker Nebraska City, Nebraska

300.00 bucks they didn’t send my stuff

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Pawz - 300.00 bucks they didn’t send my stuff

I ordered 3/25 and never got said they got lost in mail not true it never even went to the mail! Said they replace on 4/8 its 4/24 and still nothing no reply to any new emails. Im being ignored ask for money back said they dont do that.

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User's recommendation: Don’t buy

Jennifer W Vhw

Wrong order arrived

The shirt I ordered is a 2XL and it was delivered in a small. I need to get the sweatshirt a 2XL. I have no use for a small.

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Loss:
$40

Preferred solution: Exchange on size

Pamela W Twk

Mistake on my order i just put in

I ordered a hoodie and the web site put in the wrong size after I put in the size I wanted and gave me no chance to change it and calling did not work said phone number has been changed l like products but customer service sucks

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Pros:
  • Quality items and a good cause
Cons:
  • Customer service availability

Preferred solution: I want the correct size for this item sent

vickie f Air

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered the wrong size

I just order a sweatshirt and I ordered the wrong size. i need a extra large. I order a small and need a extra large in the hooded sweat shirt that I just ordered

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Preferred solution: I just want to change the order size to a extra large and not a small

Sylvia G Bbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received exchanges for wrong size

Returned 3 crew sweatshirts as they didnt fit. Have not received exchanges.

I have no other questions. Just waiting on my exchanges

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Loss:
$93

Preferred solution: Exchanges you have received my returns

Bridget F Veu

Checking on order

Checking on recent order with tracking number. Product not shipped.

Telephone number given is not found when called. Product ordered on 9/20. Product supposedly comes from Canfield, Ohio.

Im in Parma, Ohio. Ordered online, already paid for.

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Loss:
$33

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT ORDER FROM THEM. UNLESS I HEAR OTHERWISE SOON. They’re family-owned.

1 comment
Guest

After checking your tracking information, it does appear your order was delivered.

Anonymous
map-marker Chestnut Hill, Massachusetts

Shirt issue

I ordered a Sunflower Pawz Shirt and did notReceive it at all I'm still waiting on a Response from customer service, I can't believe that I haven't heard Anything at all this has been since April it's now about to be July I'd truly Appreciate it if you could Correct and dux this Issue and Send me the Correct T shirt that is olive Green and has a Big Sunflower ontheFrontoftheshirt Natasha Spear please call me at 814.897.5884 thanks so kindly or email me at Natasha Spear 42@***.com

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Anonymous
map-marker Philadelphia, Pennsylvania

Trytoorderg

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Callesdmondaytoplaceorder thereisonepersonworkingtherenowtheysaidtheywouldcsllrightback I left 15messagesnoonecalledbackbewarebeware

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Dana K Bqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southgate, Michigan

Didn’t receive my order!!

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Hello my name is Dana kowalski my order number 739317 I havent received it! It says delivered help!!

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Preferred solution: Full refund

kelly D Pil

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

HORRIBLE - Ordered a week ago. Received email immediately saying thank you for your first order - No tracking #. Emailed Cust Support - came back undelvierable called - no answer - did chat no

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Pawz - HORRIBLE - Ordered a week ago. Received email immediately saying thank you for...

HORRIBLE - Ordered a week ago. Received email immediately saying thank you for your first order - No tracking #.

Emailed Cust Support - came back undelvierable called - no answer - did chat no - answer - Really thought you guys were legit - Reporting to the BBB - took my $$. Sad - sad sad.

I can't give zero stars otherwise I would - SCAM

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Loss:
$40
Cons:
  • Everything -

Preferred solution: Full refund

User's recommendation: DO NOT ORDER

Anonymous

Wrong item Ino help with exchanging item! Wasted money

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I purchased a sweatshirt I thought it was a zippered sweatshirt. It was not I called to exchange it and they told me that you did sell zipper ones on the website .I could not find them.

I called Back ,absolutely no help!

now Im stuck with a sweatshirt I dont want and if I returned it ,Ill lose most of the money I paid out! Help please!

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Pros:
  • Helps animals

User's recommendation: Beware

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