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Pawleys Island Hammocks

Pawleys Island Hammocks

pawleysislandhammocks.com
What is your customer experience with Pawleys Island Hammocks?

Pawleys Island Hammocks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.5 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution and reports of long delays and unresolved orders.

Positive Feedback

Products look great and are durable, with reviewers noting quality of the furniture itself despite service issues.

Negative Feedback / Risk Areas

  • Repeated incorrect parts shipped and incorrect replacement parts received.
  • Rude, unresponsive customer service and poor exchanges and refunds handling.
  • High price level relative to service; documented Pawleys Island Hammocks customer complaints about support.

Key Takeaways for Future Customers

  • Check Pawleys Island Hammocks reviews before ordering and confirm parts and delivery timelines.
  • Confirm return and refunds policies and be prepared for slow or limited customer service response.
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Katie B Hgm
map-marker Greenville, North Carolina

Horrible experience from start to finish

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The order took over 3 months.
  • - They sent wrong parts and were unresponsive.
  • - We spent $3500 with no working furniture.

We have been trying to get our order for over 3 months. They keep sending us the wrong parts, have been incredibly rude and unresponsive, and have offered no support in making our order right.

We spent $3500 with this company and don't have a single piece of working furniture to show for it. Avoid this place at all costs.

Pros:
  • Great looking furniture that is durable
Cons:
  • Incorrect parts shipped as replacements
  • Horrible customer service
  • Long lag time for shipping

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy or support this business. They don't deserve your patronage.

View full review

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