Paw Roll
43
CLAIMED LOSSES
5
TOTAL REVIEWS
Paw Roll Reviews
Milliana Frl
New Bedford, Massachusetts
Terrible customer service
I ordered a product and I received a shipment notification but never received a tracking number. The product never arrived and I am not able to reach anyone in customer service no matter how I try. Emailed at least seven times and received no response. The phone number redirects you to email. This company is horrible. Stay away. I just flushed $45.00 down the toilet.
User's recommendation: Do not recommend
Anonymous
Coppell, Texas
Terrible customer service
I purchased the Challenger dog training collar. It worked for one week. I contacted them multiple times without any satisfaction still have the unusable product that they will not replace.
User's recommendation: Don’t bother trying to return anything or get any satisfaction from customer service.
1 comment
Rick C Wvm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon delivery
Received an email indicating package delivered. It was not. I was home all day and have a video doorbell. Email support and you get "we are looking into it". Tried calling their customer support number - the message is we don't answer the phone. Brutal customer service.
Loss:
$43
Cons:
- Zero customer service
Preferred solution: Full refund
User's recommendation: Avoid this company
2 comments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Agree 100%