Pauls Jaguar

I purchased parts from these guys and they were A1 with there service.

:) New rug set, new replacement leather for the driver's seat, a new top and a new lid for the consle - the whole works from Pauls Jaguar! Their work quality and attention to me as a customer was top shelf. These guys ARE all they are cracked up to be and some!!!!!

;) This guy 'necar' sounds full of it - he even tries to distort the comment made by someone else. Sticking one of Pauls jags business cards in a photo don't mean diddley. I've never done business with Pauls, but enough people sing their praises to the rooftops on Jaguar forums so it doesn't seem kosher for one guy to be complaining so badly - what do Pauls Jag have to say about it?

Recently I ordered a replacement new console/cupholder lid from Paul's Jaguar for my '01 XK8. Not only was their workmanship 100% perfect, but I received the lid within 2 days, which is unbelievable service.

Also Paul's Jaguar gave it to me for less than half the price I was quoted at the dealer.

These guys really are as good as they are made out to be, so buy with confidence! Zak, Potomac, MD.

Good evening - my own jag is a 1993 XJS convertible without rear seats. A previous owner must have removed one of those early mobile phones from the center section {console?} between the seats which left several ugly holes.

On recommendations from net chatrooms, I sent the whole console to Pauls Jaguar in Florida for recovering in fresh Jaguar barley leather. Just had it returned and put it back in the car today - it looks a million dollars of perfection.

For 400-odd bucks I couldn't be happier - Pauls gave me quality workmanship at it's best right down to the lines of stitches along the top edges. Best, Brian.

javascript:ac_smilie(':?') It’s refreshing to know that other people have had positive experiences with Paul’s Jaguar. Unfortunately, this was not the case for me.

I, like many Jaguar enthusiasts, am restoring my Jaguar to compete in Concours and want to purchase the highest quality replacement parts. I was assured by Paul’s Jaguar, they had purchased all of the remaining original Jaguar leather and their work was second to none. I must agree with one of the comments describing it as basically “ a chunk of leather”. The splice in the console does not resemble anything close to Concours quality.

To date I have not received a replacement console, nor any type of apology. If and when I do, I will be sure to post it.

:)Not my experience at all! Known these guys at Paul's Jaguar for almost as long as they have been in business, at least going back to when they called themselves Pauls Discount Jaguar Parts or something like that.

Great service, honest as the day is long, very knowledgable and simply the best for Jag parts. Thank you Paul's Jaguar!

I offered my 2 cents on a similar posting from you elsewhere on this same subject. In looking at my 1996 XJS, the top edge of the console in my car is completely hidden by the clock panel above, so you may not have a problem at all.

I haven't had personal dealings with Paul's Jaguar, but they seem to be one-stop shopping for all things XJS with many of their clients becoming raving fans; this judging by number of Jag owners offering the highest praise for their handiwork on the internet. Regards, Chuck

The guy who handles the trim work within Pauls Jaguar is sought after by seemingly every classic car owner in Florida. He continually turns out work of the highest order, which is why so many of the best Jaguars for sale on ebay and locally proudly state 'interior by Paul's Jaguar'.

They did a wonderful job redoing the interior on my 99.9-point XJ6C some years ago, and since then I've recommended their work to many Jag owners who have all been as happy as I was.

Same goes for all work turned out by Paul's Jaguar - heck, their main technician was the Project Engineer for the Williams Formula 1 race team. Tom.

:) Taking a photograph of a business card alongside achunk of leather or other material doesn't really prove much does it? I have 2 show-winning Jaguar XJS cars, both of which have been renovated to the highest standard by Pauls Jaguar.

I've been a very happy customer for approx 8 years, and have to say I've witnessed first hand how they are truly obsessive about doing right by their customers. As well as seats and carpets, both of my cars needed the center consoles recovered, which was carried out to perfection. I was able to install both consoles without any problems at all. I've spent many hours watching their skilled employees at work, and also know that even now, no interior part is fitted on site or shipped without being personally checked by the company's owner.

In business, it's generally unrealistic to expect to please every single customer, so maybe unfortunately you may be the exception. In view of their fabulous reputation, I'd be curious to hear their side of the story!

I recently purchased a 1990 XJS and Jeremy from Paul's spent several phone calls with me talking me out of spending money! I have now dealt with numerous Jag parts places, and I can assure ANYONE that Paul's is the BEST!

Hey NECAR, get a clue!

No one gives better service than Paul's! :)

What a crock, this complaining guy must be on drugs! Just like dozens of XJS owners all over the web, I've been going back to Paul's Jaguar since the early 1980's when he was in California - same great cheery service with the finest quality XJS parts not sometimes, but EVERY time.

Try as you will, you'll never please every customer, so maybe this is 'the one' who will never appreciate what you guys do for us. :)

:) For new Jaguar XJS seat covers in real leather, nobody came close to Paul's Jaguar - wonderful quality, attentive, courteous service - just the BEST people to conduct anything Jaguar related with - Thank you Paul's Jaguar, and a Happy New Year!

This guy is sure right when he says customer service is everything, which is something Paul's Jaguar must have picked up on years ago. I understand that Paul himself is now less involved in day to day operations, but whoever you get on the phone down there advises me in a very personal and professional manner, plus their collective Jaguar XJS and XJ6 knowledge is legendary.

Thanks for being there for me so often. Merry Christmas Guys, Geoff Taylor.

;) PLEASE Paul's jaguar, don't listen to this complainer. You have the BEST CUSTOMER SERVICE I've ever experienced in 40 years of collecting Jags.

Keep up the same great service and don't change anything. Happy Holidays to Jag owners everywhere, Walt.

:) Pauls Jag just recoverd the center console for my 1996 XJS and it is 100% perfect. I contacted them as so many owners praised their leather work in lots of the on-line chatrooms, and their customer service was even better than I expected. THANK YOU PAULS JAGUAR!

:) Had loads of dealings with Pauls Jaguar in Florida for years and years. Same fabulous service, not just sometimes but EVERY TIME!

I've bought seat covers, ball joints, a steering rack and a car wood set this year alone for my Jag, and as ever Pauls Jaguar continue to offer the best service to Jaguar owners bar none - that's my 2 cents, Scott. {1989 XJS Coupe}

We've owned Jaguars for many years and have happy customers of Pauls Jaguar for just as long. They recently recovered our center console section in Connolly leather we had sent them from our 1993 XJS.

Super quality work as always, without modifications! My husband did notice that the new covering was designed in such a way that it prevented the leather from bunching under the clock at the front end - nice touch, which he said made the refitting much easier than it might have been.

The best customer service again from Pauls Jaguar - keep up the great work, Diana and Jeremy. Best, Linda.

You want to hear about customer service from Paul's Jaguar, so try to beat this! A few years back I was getting real frustrated tying to put in new wood in my XJS.

So on Sunday afternoon I leave a message at Pauls Jaguar looking for help, with me hoping to get called back sometime on Monday if I'm lucky. Anyways, within 5 minutes they get back to me on the same Sunday, and spend what must have been at least 30 minutes on the phone trying to guide me through installing the new wood around the shifter before we both give up on it. Unremarkable? Service you'd expect right?

Not at all, because right from the start I told Jeremy at Pauls that I'D BOUGHT THE WOOD FROM SOMEONE ELSE ON EBAY, so it wasn't even wood from Pauls Jaguar! Never forgotten how great they were not just that Sunday, but every time I've called since. As for my shifter wood, of course I got the real deal from Paul's Jaguar that fitted like a glove.

At a time when people are more ready to complain than compliment, I enjoy telling any Jag owner that Pauls Jaguar have the best customer service hands down, even for non-customers as I was. Ed.