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Paula Deen Home

Paula Deen Home

pauladeenhomeoutdoor.com
What is your customer experience with Paula Deen Home?

Paula Deen Home Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Paula Deen Home has a 1.6 star rating from 2 reviews with mostly dissatisfied customers; rating distribution shows 100% unfavorable and reviewers cite high price levels and issues with exchange, refund and cancellation policies.

Key Takeaways for Future Customers

  • Check Paula Deen Home reviews before buying custom or painted wood furniture.
  • Expect costly items and confirm return and refund policies in writing.

Negative Feedback / Risk Areas

  • Recurring complaints about peeling finishes, stuffing/feathers escaping, and poor paint durability.
  • Customers report problems with refunds, exchanges, and dissatisfaction noted in Paula Deen Home customer complaints.

Positive Feedback

The frame construction on some seating is described as well made despite other quality issues.

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Media from reviews

Paula Deen Home - Unhappy with coffee table and end tables
Paula Deen Home - Unhappy with coffee table and end tables - Image 2
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Anonymous
map-marker Spring Hope, North Carolina

FEATHERS

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AI Highlights
  • Over 2 years we still need throws for feathers.
  • The backs scrunch and look messy; it's custom and not cheap.
  • The frame is well made.

BOUGHT A SOFA AND LOVE SEAT OVER 2 YEARS AGO AND I HAVE TO KEEP IT COVERED WITH THROWS BECAUSE WE KEEP GETTING STUCK WITH FEATHERS. THE BACK OF THE SOFA AND LOVE SEAT SCRUNCH UP AND LOOK MESSY AND THIS WAS NOT A CHEAP SET IT WAS ORDERED AND CUSTOM MADE.

THE FRAME IS WELL MADE BUT THAT IS THE ONLY GOOD THING I CAN SAY ABOUT IT... WISH I COULD REPLACE IT, BUT I WOULD FEEL BAD SELLING IT TO SOMEONE IT WILL HAVE TO BE DONATED I GUESS

User's recommendation: TRUSTED PAULA DEEN REPUTATION BUT NOT ANYMORE

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Jacqueline U Scp

Unhappy with coffee table and end tables

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AI Highlights
  • The furniture finish is poor and shows shiny spots from wiping.
  • The spots appear permanent and unattractive.
Paula Deen Home - Unhappy with coffee table and end tables
Paula Deen Home - Unhappy with coffee table and end tables - Image 2

The finish on the furniture is terrible. There are several shiny spots on each piece that come just from wiping with a soft rag.

They are there to stay and it looks horrible. Never have seen this before.

User's recommendation: Don’t buy wood furniture from Paula Deen.

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1 comment
Guest

Have her lifttop coffee table. Like actually used for eating on.

The varnish melted under a hot dinner plate.

Terrible. Now big white spot where varnish came off

Debra C Qxa
map-marker Savannah, Georgia

Dining Room table nightmare

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AI Highlights
  • Top paint peels within a month; leaves peel too.
  • Peeling transfers to hands, food, and floors; table looks distressed and the price was about $2,000.

Bought Paula Deen expandable wooden linen colored diningroom table. Within a month the paint on the top of the table began coming off, not chipping, but peeling off.

Comes off on palms, when cleaning table with soft damp sponge, gets into food, on floor. Put in leaves, and same happens to those too, not just isolated to one section of table. Now our table looks like a distressed table, and at the rate the paint peels off, will have a stripped wooden top instead of white. Am concerned about what is in paint, if it could be unhealthy and affecting our health.

Worst experience of painted furniture ever. We have painted furniture from pottery Barn, crate and barrel, and Land of Nod -- never experience like this.

Can't wait to replace, but I paid upwards of $2,000 for this table. Debra

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3 comments
Guest

We bought the tobacco expandable round dining set with the ladderback chairs. It was not a cheap set.

I have never been so dissatisfied with a purchase as I am with this one. The finish is peeling too.

And what I wanted to be proud to have bought, I am now sickened that I did. Paula Deen, I am so disappointed....

Dawaun Mcs

Extremely disappointed that Paula Dean's company takes no responsibility for this nor even responds. Years later, the paint continues to come off on the sides, top and legs.

I think people should be alerted to this. It just occurred to me to contact the BBB. Also, perhaps I will take the paint chips to have it analyzed for lead. I have two kids at home.

Anyone have any idea as to how to contact this company and get a response? I don't have $ right now to replace, except get a used table on NextDoor and have to pay to get rid of this thing.

Sad thing is it's such a pretty table otherwise and we need one this big. :(.

Erminia Ixq

I have the dark wood version (stained) and it’s been a nightmare as well. It looks like the top is covered in smudges that won’t come off and feels tacky to the touch and dust sticks to it.

The leaves did the same. No issues with the server.

Table looks absolutely horrible! Very disappointing.

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