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2.5 Based on 51 reviews
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  • Customers like
    • Personalities of the girls working on my hair 2
    • Some of the students 2
    • Stylist and learning leader on that day were friendly 2
  • Customers don't like
    • It was horrible 4
    • Knowledge of student 3
    • Wrong color and highlights 3
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I went to Paul Mitchell salon in Milford Connecticut on a Groupon for root touch up highlights and I was told I was working with the senior color rest instead I was with the bottom level colorist she bleached over my already bleached highlights . my hair is completely fried I walked out of the salon with 40% of my hair missing I am completely devastated and in pursuing legal retribution. Trying to upload photo to this site I am on able to. But... Read more

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Not only did I have the worst color job ever in my life, the girl who did my hair had a terrible attitude about it, and took it out on my hair while trying too blow it out without any product!! She tugged so hard that most of my hair was ripped out and was left broken!! Then had the attitude to tell me she didn't do that bad of a job!! The teacher herself said it was unacceptable, but yet I was still charged for having my hair completly... Read more

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horrible hair cut cut 6 inches off, uneven layered bad. I told her trim and layer it she and instructor decided to cut 8 inches off and it looks bad. spare yourself having a bad hair cut. don't ever go there.

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This school will over charge you any way they can. They constantly raise their prices. It's ridiculous. I was charged 38.00$ for a root touch up and clear shines through my ends. Don't go there. I just found a professional salon near my home that charges 40.00 for a root touch up and i don't have to put up with a student doing my hair and the 3 to 4 hours that it takes.

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This was my first time ever going to any beauty school and the last. The teacher/instructor was very insulting and rude. She said out loud that my hair was damaged and doing a test on my hair would be a complete waste of time. If this is how they are training students to treat clients then they are setting them up fir failure. Not professional service at all. Wouldn't take my dog there to get groomed. Read more

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Got chop job twice the first one was a nightmare these two people was getting ready to graduate unbelievably. The color was also bad. DON'T go there. Makes u wonder where they will be next---poor souls. It's like driver licese, anyone can get one

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Its bad came out with chop jobs the first one the worst DON'T go there!!!

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I have just been "dropped" from a PM school with 30 days to appeal their decision. I have attended school since march, its now November. I have notes from my primary care physician and my therapist, i am also going to try to get a letter from a social worker as proof that I am a single mother, with no licence or vehicle and up until august i was in a recovery program that was made mandatory for me to complete by the state of maryland circuit... Read more

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Unprofessional!!!! Unorganized!!!! This school is all about money. When I suggested that Caper should have a standard rule that all students should have to sell the bags individually with out their rich parents purchasing the bags all at once Lanell at the Denver location said she will not set any rules to the contest other than using sites like GoFundMe. It completely takes away from students who doesn't know people who buys Paul Mitchell... Read more

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