
Paul Mitchell Hair Products
Paul Mitchell Hair Products Overview
Paul Mitchell Hair Products has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Loved original hairspray.
Cons: Surprised what has happened to me, Whatever changed it.Recent recommendations regarding this business are as follows: "Do not expect the company to stand behind anything, they are more concerned to save a small amount than a relationship with a dedicated customer of almost 40 years", "Lower your expectations about any kind of customer service Paul Mitchell will supply.", "Yes, I love Paul mitchell products".
Paul Mitchell Hair Products has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Loved original hairspray.
Cons: Surprised what has happened to me, Whatever changed it.Recent recommendations regarding this business are as follows: "Do not expect the company to stand behind anything, they are more concerned to save a small amount than a relationship with a dedicated customer of almost 40 years", "Lower your expectations about any kind of customer service Paul Mitchell will supply.", "Yes, I love Paul mitchell products".
Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.
Media from reviews




This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shocked at Customer Service after almost 40 Years of Patronage
User's recommendation: Do not expect the company to stand behind anything, they are more concerned to save a small amount than a relationship with a dedicated customer of almost 40 years
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Never heard back about my concerns
User's recommendation: Lower your expectations about any kind of customer service Paul Mitchell will supply.
I did not receive a confirmation order for thre hair dryer I purchased on 5/7/2022.
User's recommendation: Yes, I love Paul mitchell products
Checking on a receipt number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHair producd reaction
- Surprised what has happened to me
Preferred solution: At least a token for what I’m going through as I always buy good products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not receive Paul Mitchell Hair Products
Preferred solution: Let the company propose a solution
Thank you for your help. I received a response
Was told that product was no longer being made
P.M. Extra Body Firm Finishing Spray Change?
- Loved original hairspray
- Whatever changed it
Preferred solution: Let me know if change is permanent so I can search for another option!
Paul Mitchell Hair Products - Paul Mitchell The Detangler Review from Gloucester City, New Jersey
This is the kind of response I got from a Paul Mitchell worker:
Paul Mitchell's response:
Hi,
Our products are only guaranteed when purchased in a salon or Paul Mitchell salon. Products purchased at an unauthorized outlet could be old, stolen, counterfeit, diverted or tampered with.
We're sorry for your experience.
All the best,
The Paul Mitchell Team
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