Job started 10/22/2020 was paid in full and has not be completed as of 4/26/2021

Six months, did not complete work as per service contract even though job was paid in full and after multiple written and verbal requests. The

User's recommendation: DO NOT HIRE THIS PERSON! The aggravation isn't worth it.

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ID
#2523557 Review #2523557 is a subjective opinion of poster.
Location
Elmhurst, Illinois
New Reviewer

To get a refund for job not completed

Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for. To date, the job is not completed and he is no longer replying to our calls and text. Will not recommend this Paul Bunyon &;;; Sons Tree Servicehere's why: We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day. To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work. When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up. He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there. We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

User's recommendation: Do not hire this guy. He has not shame in ignoring follow ups.

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ID
#2111881 Review #2111881 is a subjective opinion of poster.
Service
Paul Bunyon And Sons Tree Services Tree Removal
Cons
  • Does
Loss
$500
Preferred solution
refund for job not completed
New Reviewer

To get a refund from paid services not completed & to warn future clients

Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for. To date, the job is not completed and he is no longer replying to our calls and text. Will not recommend this Paul Bunyon and Sons Tree Servicehere's why: We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day. To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work. When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up. He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there. We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

User's recommendation: Do not hire this Company. Has no shame ignoring customers.

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ID
#2111864 Review #2111864 is a subjective opinion of poster.
Location
Bellwood, Illinois
New Reviewer

Needs resolution

Will not recommend this Paul Bunyon &;;;;;;; Sons Tree Servicehere's why: We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day. To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work. When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up. He then kept promising, "tomorrow for sure" but it did not happen. It's been six days now as of this writing and the tree stump is still there. We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.
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ID
#2104644 Review #2104644 is a subjective opinion of poster.
Cons
  • Does not show up as promised without notifying us
Preferred solution
Refund the amount for removal of tree stump. He is delaying our next project.
New Reviewer

Will not recommend this Paul Bunyon & Sons Tree Service…here's why:

We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day. To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work. When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up. He then kept promising, "tomorrow for sure" but it did not happen. It's been five days now as of this writing and the tree stump is still there. We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

User's recommendation: steer clear. Look carefully at reviews first. Too many complaints.

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ID
#2103011 Review #2103011 is a subjective opinion of poster.
Location
Bellwood, Illinois
Service
Paul Bunyon And Sons Tree Services Tree Removal

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