Skip to content
  • Login
Paul Bunyon and Sons Tree Services

Paul Bunyon and Sons Tree Services

What is your customer experience with Paul Bunyon and Sons Tree Services?

Paul Bunyon and Sons Tree Services Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Paul Bunyon and Sons Tree Services has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT HIRE THIS PERSON! The aggravation isn't worth it.", "Do not hire this guy. He has not shame in ignoring follow ups.", "Do not hire this Company. Has no shame ignoring customers", "steer clear. Look carefully at reviews first. Too many complaints".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

View full overview ›
Show reviews that mention
tree stump assigned date voice mail uncomfortable process service job contract convenient middle date
Filter review
Anonymous
map-marker Elmhurst, Illinois

Job started 10/22/2020 was paid in full and has not be completed as of 4/26/2021

Six months, did not complete work as per service contract even though job was paid in full and after multiple written and verbal requests. The

View full review

User's recommendation: DO NOT HIRE THIS PERSON! The aggravation isn't worth it.

Maria D Pdk

To get a refund for job not completed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for.

To date, the job is not completed and he is no longer replying to our calls and text.

Will not recommend this Paul Bunyon &;;; Sons Tree Servicehere's why:

We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay.

We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer.

We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.

To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.

When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch.

The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.

He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there.

We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

View full review
Loss:
$500
Cons:
  • Does

Preferred solution: refund for job not completed

User's recommendation: Do not hire this guy. He has not shame in ignoring follow ups.

Maria D Pdk
map-marker Bellwood, Illinois

To get a refund from paid services not completed & to warn future clients

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for.

To date, the job is not completed and he is no longer replying to our calls and text.

Will not recommend this Paul Bunyon and Sons Tree Servicehere's why:

We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay.

We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer.

We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.

To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.

When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch.

The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.

He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there.

We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

View full review

User's recommendation: Do not hire this Company. Has no shame ignoring customers

Maria D Tjg

Needs resolution

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Will not recommend this Paul Bunyon &;;;;;;; Sons Tree Servicehere's why:

We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract.

He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him.

The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.

To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.

When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract.

We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.

He then kept promising, "tomorrow for sure" but it did not happen. It's been six days now as of this writing and the tree stump is still there.

We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

View full review
Cons:
  • Does not show up as promised without notifying us

Preferred solution: Refund the amount for removal of tree stump. He is delaying our next project.

Maria D Tjg
map-marker Bellwood, Illinois

Will not recommend this Paul Bunyon & Sons Tree Service…here's why:

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract.

He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him.

The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.

To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.

When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract.

We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.

He then kept promising, "tomorrow for sure" but it did not happen. It's been five days now as of this writing and the tree stump is still there.

We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.

View full review

User's recommendation: steer clear. Look carefully at reviews first. Too many complaints

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

How to care for your lawn in a drought? John Perry, a lawn expert, shares tips on effective lawn care with new water restrictions and explains how to preserve a green yard.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article