Paul Bunyon and Sons Tree Services
Paul Bunyon and Sons Tree Services Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paul Bunyon and Sons Tree Services has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; pricing is described as high and recent feedback strongly advises against hiring.
Positive Feedback
Few or no positive comments appear in the reviews; there are no consistent compliments about service quality or communication.
Negative Feedback / Risk Areas
- Repeated customer complaints about missed appointments and poor customer service.
- Reports of incomplete jobs after payment and difficulty obtaining refunds and billing resolution.
- Multiple reviewers warn in Paul Bunyon and Sons Tree Services reviews to avoid hiring due to unresponsiveness.
Key Takeaways for Future Customers
- Expect to document contracts and follow up persistently if hiring this tree service.
- Consider asking about refund policies and verified references before paying.
- Research customer complaints and alternative tree removal providers first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paul Bunyon and Sons Tree Services has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; pricing is described as high and recent feedback strongly advises against hiring.
Positive Feedback
Few or no positive comments appear in the reviews; there are no consistent compliments about service quality or communication.
Negative Feedback / Risk Areas
- Repeated customer complaints about missed appointments and poor customer service.
- Reports of incomplete jobs after payment and difficulty obtaining refunds and billing resolution.
- Multiple reviewers warn in Paul Bunyon and Sons Tree Services reviews to avoid hiring due to unresponsiveness.
Key Takeaways for Future Customers
- Expect to document contracts and follow up persistently if hiring this tree service.
- Consider asking about refund policies and verified references before paying.
- Research customer complaints and alternative tree removal providers first.
Turn one complaint into a collective action
Elmhurst, Illinois
Job started 10/22/2020 was paid in full and has not be completed as of 4/26/2021
Six months, did not complete work as per service contract even though job was paid in full and after multiple written and verbal requests. The
User's recommendation: DO NOT HIRE THIS PERSON! The aggravation isn't worth it.
To get a refund for job not completed
- - Very inconvenient; you must chase him for a job that was already paid.
- - Work not completed on the scheduled date, stump remains, and no one showed.
Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for.
To date, the job is not completed and he is no longer replying to our calls and text.
Will not recommend this Paul Bunyon &;;; Sons Tree Servicehere's why:
We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay.
We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer.
We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.
To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.
When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch.
The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.
He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there.
We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.
- Does
Preferred solution: refund for job not completed
User's recommendation: Do not hire this guy. He has not shame in ignoring follow ups.
To get a refund from paid services not completed & to warn future clients
- - The process was inconvenient with poor communication and missed appointments.
- - Work not completed; stump remains and contact stopped.
Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for.
To date, the job is not completed and he is no longer replying to our calls and text.
Will not recommend this Paul Bunyon and Sons Tree Servicehere's why:
We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay.
We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer.
We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.
To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.
When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch.
The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.
He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there.
We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.
User's recommendation: Do not hire this Company. Has no shame ignoring customers
Needs resolution
- - Did not perform on the promised date; delayed a week.
- - Poor communication; voicemail often full.
- - Stump removal not completed despite payment; stump remains.
Will not recommend this Paul Bunyon &;;;;;;; Sons Tree Servicehere's why:
We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract.
He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him.
The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.
To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.
When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract.
We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.
He then kept promising, "tomorrow for sure" but it did not happen. It's been six days now as of this writing and the tree stump is still there.
We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.
- Does not show up as promised without notifying us
Preferred solution: Refund the amount for removal of tree stump. He is delaying our next project.
Will not recommend this Paul Bunyon & Sons Tree Service…here's why:
- - Timothy Mullins failed to perform on the scheduled date and delayed for a week.
- - Communication was poor, voicemail full, stump removal paid but not done.
We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract.
He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him.
The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day.
To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work.
When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract.
We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up.
He then kept promising, "tomorrow for sure" but it did not happen. It's been five days now as of this writing and the tree stump is still there.
We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process.
User's recommendation: steer clear. Look carefully at reviews first. Too many complaints
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